Author Topic: REFUND REQUIRED. (Read 2551 times)

Shane99 · « **on:** February 14, 2019, 01:08:14 AM »

I have had no acknowledgement of having lodged a request for refund of the Vpn service. This was taken from my account prior to the scheduled date and I am not interested in a paid product. I have therefore lodged more than one request and have also emailed per a receipt for the refund that was approved for the cleaner product.

The last request is number 57869758100.

Asyn · « **Reply #1 on:** February 14, 2019, 04:51:18 AM »

-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)

Shane99 · « **Reply #2 on:** February 14, 2019, 08:22:26 AM »

That appears to direct me to the precise process and web form that I have no response from, hence my being here.

Asyn · « **Reply #3 on:** February 14, 2019, 08:59:25 AM »

Be patient, a refund can take up to 7 business days. Also, don't submit multiple tickets (FIFO).

Shane99 · « **Reply #4 on:** February 14, 2019, 09:14:39 PM »

I've had no response to lodging one of the two refunds, taken 3 days before they were scheduled and consequently, Paypal has intervened and will be pursuing the refund.

Author Topic: REFUND REQUIRED. (Read 2551 times)

Shane99

REFUND REQUIRED.

Asyn

Re: REFUND REQUIRED.

Shane99

Re: REFUND REQUIRED.

Asyn

Re: REFUND REQUIRED.

Shane99

Re: REFUND REQUIRED.