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Author Topic: Wanna get money back but have some problems  (Read 1273 times)

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Offline turlak06

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Wanna get money back but have some problems
« on: February 12, 2019, 08:30:30 PM »
Hello, I have problem with my avast account.
I have no access to that pc where avast product was bought, because I have new one and I forget to cancel automatic renewal and I got a message from my bank that this product was bought. My sister has an access to this pc. But this license has no @mail so I didn't get a message with product id or order id(you know). What can I do to get my money back?
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Offline Pondus

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Re: Wanna get money back but have some problems
« Reply #1 on: February 12, 2019, 08:50:18 PM »
Orders, Renewals, and Refunds - FAQs  >>  https://support.avast.com/en-eu/article/Order-Renew-Refund-FAQ


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Offline turlak06

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Re: Wanna get money back but have some problems
« Reply #2 on: February 12, 2019, 09:02:09 PM »
It won't help because I have no messages on my email.
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Offline bob3160

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Re: Wanna get money back but have some problems
« Reply #3 on: February 12, 2019, 09:36:36 PM »
« Last Edit: February 12, 2019, 10:11:57 PM by bob3160 »
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