Author Topic: Issue with Thunderbird regarding AOL mail  (Read 1441 times)

0 Members and 1 Guest are viewing this topic.

Offline jfg9472

  • Newbie
  • *
  • Posts: 2
Issue with Thunderbird regarding AOL mail
« on: February 13, 2019, 06:11:23 AM »
Over the past few days I've been running into problems with Thunderbird connecting to one of the 3 AOL mail accounts I use. After discussing this with Thunderbird's support staff I attempted using TB with Avast totally disabled (all shields off) and the issue cleared up and so far has yet to re-occur. However, I do not trust this to remain so as I had been able to fix this issue before without having to disable Avast at all. The issue came back once I had shut down my PC and then turned it back on the next day. Before anyone asks, yes I DO have TB allowed under exceptions and no I DO NOT have Mail Shield.

My stats are:
OS -- Windows 10 Creators Update 1803
TB -- vers. 52 (Updating to latest TB DID NOT solve this issue)
Avast Free -- version 19.2.23.64 (build 19.1.4142.454)
Virus Definition version - 190212-4
UI version: 1.0.326

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Issue with Thunderbird regarding AOL mail
« Reply #1 on: February 13, 2019, 06:18:11 AM »
Update to the latest version (19.2.2364): https://forum.avast.com/index.php?topic=225096.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline jfg9472

  • Newbie
  • *
  • Posts: 2
Re: Issue with Thunderbird regarding AOL mail
« Reply #2 on: February 14, 2019, 11:22:26 AM »
As my post says above, I do have the latest version. Please pay more attention when reading peoples' posts here.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Issue with Thunderbird regarding AOL mail
« Reply #3 on: February 14, 2019, 11:28:55 AM »
As my post says above, I do have the latest version. Please pay more attention when reading peoples' posts here.
The build# doesn't fit..!!
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5564
  • Spartan Warrior
Re: Issue with Thunderbird regarding AOL mail
« Reply #4 on: February 14, 2019, 04:20:18 PM »
As my post says above, I do have the latest version. Please pay more attention when reading peoples' posts here.
The build# doesn't fit..!!
Latest build is 19.2.4186.429
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801