Author Topic: Unable to update to the latest version of Avast Premiere  (Read 1338 times)

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Offline bigsteve

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Unable to update to the latest version of Avast Premiere
« on: February 14, 2019, 02:23:14 AM »
I have tried to install the update of the latest version of Avast Premiere. I kept getting an error message update failed to install try again. I went online and downloaded the Avast Premiere.exe file. I tried installing the update from there it failed again, I don't remember the error message. I have attached the log file.

I then tried uninstalling my Avast Premiere and starting fresh, but not before trying the repair option before I uninstalled. After going through the fresh install I got the following error message. Attached screenshot.

Any suggestions on how to proceed. I don't feel too comfortable about not having an Anti Virus program installed.
« Last Edit: February 14, 2019, 02:30:06 AM by bigsteve »

Offline mchain

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Re: Unable to update to the latest version of Avast Premiere
« Reply #1 on: February 14, 2019, 02:53:32 AM »
See:  https://support.avast.com/en-us/article/Antivirus-FAQ

See attached below:

(You don't say what OS or SP you have, nor what CPU)
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

Offline bigsteve

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Re: Unable to update to the latest version of Avast Premiere
« Reply #2 on: February 14, 2019, 04:20:05 AM »
I have an Asus Notebook X64 Based, Intel Core I3-4030U CPU 1.90GHz 1900MHz Dual Core. Running Windows 10 Home Ver. 10.01.17763
I have been an Avast user for more than 10 years. This is the first time having to consult the forum. 

I attempted to install again, I have attached log file

Offline bigsteve

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Re: Unable to update to the latest version of Avast Premiere
« Reply #3 on: February 14, 2019, 05:51:29 AM »
After two strikes I took the chance and tried for the third time to do a clean install. To my surprise I was successful in getting the Avast Premiere to install. Problem resolved.

Online bob3160

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Re: Unable to update to the latest version of Avast Premiere
« Reply #4 on: February 14, 2019, 06:17:03 PM »
Good News. :)
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline schmidthouse

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Re: Unable to update to the latest version of Avast Premiere
« Reply #5 on: February 14, 2019, 06:38:40 PM »
Sometimes over the years my Avast installs have produced the same perplexing issue and enough so, that I've played with the approaches I've used to resolve the issue.
To my surprise, the issue has often been resolved with 2 even 3 or 4 Reboots. Which ironically would be comparable to going through another 'full clean reinstall with Avastclear.exe and reboots required.
Just saying.  ;)