Author Topic: Avast Update 19.2.2364 causes webshield to disconnect internet  (Read 1764 times)

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Offline Tedders

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Avast Update 19.2.2364 causes webshield to disconnect internet
« on: February 15, 2019, 01:11:54 PM »
While watching youtube, my internet would disconnect randomly all of a sudden, usually around 1 minute or so into the video. And I would have to restart my ethernet adapter to get the internet back.

I found that Webshield was the culprit and I disabled it. The strange thing is that so far, it's only happening when I'm watching youtube videos. Any idea what's going on? I'm using the free version of avast. Thanks!

Offline Asyn

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Re: Avast Update 19.2.2364 causes webshield to disconnect internet
« Reply #1 on: February 15, 2019, 01:59:25 PM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Tedders

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Re: Avast Update 19.2.2364 causes webshield to disconnect internet
« Reply #2 on: February 17, 2019, 05:46:21 AM »
Hmm I just tried that and webshield is still disconnecting the internet.

Offline Asyn

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Re: Avast Update 19.2.2364 causes webshield to disconnect internet
« Reply #3 on: February 17, 2019, 07:17:06 AM »
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0