Avast Free - I can not restore and I can not delete two files in quarantine

[radius75]

I can not restore and I can not delete two files in quarantine.
-Delete - noting happens.
-Restore - Error, you can not restore this file .

[Pondus]

Tried delete and reboot?

[radius75]

yes, no effect

[Be Secure]

Do Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

[radius75]

Application repair and reboot PC did not help


EDIT
My solution:
- turn off the self defense module
- delete the chest/index.xml file (I use the "LockHunter" application)
- turn on the self defense module
- repair APP and reboot
Now the quarantine is empty.

[Cluster-Lizard2014]

raduius75 Could you be more specific about the location of that chest/index.xml?

I had a quick look through AVAST's many folders and files I couldn't find anything like that.........................OK just found it.

The Avast "chest" folder containing the index.xml is actually one of those normally hidden system folders found in ProgramData > AVAST Software > Avast > chest. To view it most Windows users will have to change their file/folder View settings to display the, typically, C:\ ProgramData folder location.

Such system folders are hidden for good reason so be careful. I'd recommend returning the View settings to hide  them again once done.     

[radius75]

The chest folder contains files currently in quarantine (compressed maybe encrypted). And an .xml file.

C:\ProgramData\AVAST Software\Avast\chest

In my case, there was only an incorrect .xml file.

[Cluster-Lizard2014]

Thanks. I should have thought of posting the precise path location myself.

It will be far easier for most people to use that in a desktop Search than changing their View settings.