Author Topic: Avast keeps catching Virus : Win64:Malware-gen  (Read 6800 times)

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Offline zzzzz

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Avast keeps catching Virus : Win64:Malware-gen
« on: February 18, 2019, 09:09:57 AM »
Hello,

I have this problem, where Avast keeps catching this virus called Win64:Malware over and over again for about 20 days now, and I'm not sure what I should i do about it.  I added the logs from Malwarebytes and Farbar Recovery Scan Tool. The infected file is wmcodecs.dll and the location is C:\Windows\System32. I think the Avast background scanner is catching it.  Maybe you could help me with this problem?
« Last Edit: February 19, 2019, 09:14:06 AM by zzzzz »

Offline Pondus

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Re: Avast keeps catching Virus : Win64:Malware-gen
« Reply #1 on: February 18, 2019, 09:14:36 AM »
Quote
The infected file is wmcodecs.dll
Upload file to  www.virustotal.com  and scan it, post link to scan result here



Quote
I added the logs from Malwarebytes and Farbar Recovery Scan Tool.
@Sass Drake is notified, it may take hours before he is online



Offline zzzzz

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Re: Avast keeps catching Virus : Win64:Malware-gen
« Reply #2 on: February 18, 2019, 09:50:58 AM »
For some reason i can't find the wmcodecs.dll in my system32 folder

Offline Pondus

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Offline zzzzz

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Re: Avast keeps catching Virus : Win64:Malware-gen
« Reply #4 on: February 18, 2019, 10:10:54 AM »
no :( i can only find wmcodecdspps.dll

Offline Pondus

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Re: Avast keeps catching Virus : Win64:Malware-gen
« Reply #5 on: February 18, 2019, 10:16:27 AM »
OK you have to wait and see what @Sass Drake find in diagnostic logs 



Offline Sass Drake

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Re: Avast keeps catching Virus : Win64:Malware-gen
« Reply #6 on: February 18, 2019, 11:33:21 PM »
I can't locate anything problematic in logs.

Please attach files to your post located in this folder.

C:\ProgramData\AVAST Software\Avast\report

Offline zzzzz

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Re: Avast keeps catching Virus : Win64:Malware-gen
« Reply #7 on: February 19, 2019, 09:15:17 AM »
@Sass Drake Just did!

Offline Pondus

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Re: Avast keeps catching Virus : Win64:Malware-gen
« Reply #8 on: February 19, 2019, 09:44:31 AM »
@Sass Drake Just did!
You should attach new files in your reply as that is where he expect to see it ... not edit and and attach in your first post

Anyway now he knows when he see this post



Offline Sass Drake

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Re: Avast keeps catching Virus : Win64:Malware-gen
« Reply #9 on: February 19, 2019, 07:50:33 PM »
You should post Avast logs to new message isntead of editing first one.

Please follow these instructions to access Avast Virus Chest and submit files from the virus chest to the Avast Threat Labs as false positive.
https://support.avast.com/en-ww/article/Use-Antivirus-Virus-Chest

I pressume it is false positive but...

Offline zzzzz

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Re: Avast keeps catching Virus : Win64:Malware-gen
« Reply #10 on: February 26, 2019, 12:33:02 PM »
I reported it as false positive, I guess my PC should be safe to use right now?

Offline Sass Drake

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Re: Avast keeps catching Virus : Win64:Malware-gen
« Reply #11 on: February 26, 2019, 03:24:18 PM »
I can't say that for sure. Are you still getting Avast notification for catched malware?

Follow these instructions https://support.kaspersky.com/5350#block2
and attach log file to your post. Log file is located at C:\TDSSKiller*.log

Offline zzzzz

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Re: Avast keeps catching Virus : Win64:Malware-gen
« Reply #12 on: March 03, 2019, 01:53:53 AM »
Sorry for not answering for a week, I'm still getting the notifications yes, the kaspersky scanner caught 2 threats, I attached 2 logs, not sure which is the right one.

Offline Sass Drake

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Re: Avast keeps catching Virus : Win64:Malware-gen
« Reply #13 on: March 03, 2019, 03:19:09 PM »
What is system status now?

Offline Sass Drake

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Re: Avast keeps catching Virus : Win64:Malware-gen
« Reply #14 on: March 03, 2019, 03:20:02 PM »
Does eny error message appear before reboot?