Author Topic: Not able to renew license  (Read 2784 times)

0 Members and 1 Guest are viewing this topic.

Offline kudpiraj

  • Newbie
  • *
  • Posts: 1
Not able to renew license
« on: February 19, 2019, 02:14:37 PM »
License for my Avast Premier expires today and I opted for renewal , the connection gets broken when I try to go to payment portal via CC Avenue using Chrome browser.

I tried Mozilla Firefox browser, succeeded in paying subscription for 2 years @ Rs.1799/-, my debit card and bank account are debited, yet payment has not been confirmed by CC Avenue or Avast.

Not received confirmation mail with activation code.

Repeated attempts to contact Avast support has not shown any response.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Not able to renew license
« Reply #1 on: February 19, 2019, 02:16:49 PM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0