Author Topic: Avast Support...  (Read 783 times)

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Offline Unknown.

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Avast Support...
« on: February 20, 2019, 02:22:23 AM »
Hello I made a purchase and since the support doesn't even have a support chat or sent replies though mails I've decided to post it here with hopes the Avast employees will help me.

I'd like to get a refund I posted on the refund section. Reason is because the difficulty of usage and due high price I receive zero support and knowledge about the product I order

Offline Asyn

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Re: Avast Support...
« Reply #1 on: February 20, 2019, 05:38:20 AM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Unknown.

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Re: Avast Support...
« Reply #2 on: February 20, 2019, 08:00:00 AM »
I wouldn't mind to keep my purchased VPN but the reason is I cannot set it up as I always losing connection and this article doesn't help either as the support suggested, because even that I changed the DNS I still losing connection

https://support.avast.com/en-au/article/SecureLine-VPN-Change-DNS