Author Topic: [Solved]Avast caught TB60.5.1 and put it into virus chest (Win32:Evo-gen [Susp]) (Read 1858 times)

=Snake= · « **on:** February 21, 2019, 05:07:40 AM »

Hello!

On Feb 18 Avast caught my TB (see in board 24.0: https://forum.avast.com/index.php?topic=225467.msg1495558#msg1495558) and until now nobody anwered my questions.
So I hope to get some here.
If anybody needs translation concerning my questions, let me know, please.
Thx.

=Snake=

Pondus · « **Reply #1 on:** February 21, 2019, 05:51:50 AM »

Quote

If anybody needs translation concerning my questions, let me know, please.

probably smart if you have a question

=Snake= · « **Reply #2 on:** February 21, 2019, 09:41:31 AM »

Ok, here comes the translation with my questions:

'Hello!

This 'accident' happened yesterday (Feb 18) and since then, I don't know, how I can manage getting back TB out of the chest. I sent it to Avast and a small notice told me, that it will be sent with the next update! Not mentioned which kind of update they meant!
Will I get a feedback after having scanned TB again by Avast (when) with a notice, how I can get back TB out of the chest and ready for use again?
Have I to reinstall TB together with the mass of mail addresses, which are lost?
What happened to all the mail addresses, which are (where exactly?) ~~are~~ at Avast (in the meantime in the USA?) or not?'

Since now, I got no answer of all these questions and didn't make things better for I can't use TB.
BTW: There's another prob, using all my power: after almost 40 years my 'blood cancer' is back!

Edit: typo.

=Snake=

polonus · « **Reply #3 on:** February 21, 2019, 10:39:04 AM »

To restore them follow these steps:
Open Avast Virus Chest by right-clicking on the Avast icon in the Windows system tray and selecting 'Virus Chest'
Select the files you want to recover, right-click and select 'Restore and add to exclusions' so Avast will ignore them in the future.

We have been there before: https://forum.avast.com/index.php?topic=218267.0 & https://forum.avast.com/index.php?topic=218074.0

polonus

=Snake= · « **Reply #4 on:** February 21, 2019, 11:23:50 AM »

Quote from: polonus on February 21, 2019, 10:39:04 AM

1. To restore them follow these steps:
Open Avast Virus Chest by right-clicking on the Avast icon in the Windows system tray and selecting 'Virus Chest'
Select the files you want to recover, right-click and select 'Restore and add to exclusions' so Avast will ignore them in the future.

2. We have been there before: https://forum.avast.com/index.php?topic=218267.0 & https://forum.avast.com/index.php?topic=218074.0

polonus

Point 1: Everything done, but saw no change (TB isn't back on desktop!).
Point 2: Well, I didn't know all that.

Thx & groetjes.
=Snake=

=Snake= · « **Reply #5 on:** February 21, 2019, 12:05:07 PM »

Quote from: =Snake= on February 21, 2019, 11:23:50 AM

Quote from: polonus on February 21, 2019, 10:39:04 AM
1. To restore them follow these steps:
Open Avast Virus Chest by right-clicking on the Avast icon in the Windows system tray and selecting 'Virus Chest'
Select the files you want to recover, right-click and select 'Restore and add to exclusions' so Avast will ignore them in the future.

2. We have been there before: https://forum.avast.com/index.php?topic=218267.0 & https://forum.avast.com/index.php?topic=218074.0

polonus
Point 1: Everything done, but saw no change (TB isn't back on desktop!).
Point 2: Well, I didn't know all that.

Point 1: I copied a new TB icon on desktop and after that: It works!

Thx & groetjes.
=Snake=