Hi,
I still having problems with extending / activating avast free license. Before, the "My Licenses" menu item can't seem to find my license if I logged in with the client. That's resolved by using "Settings / Troubleshooting / Repair App".
Now, every time the expiration notification appear, I clicked extend, the free option is greyed out. Trying the activate button in the bottom left, while I can select the free option, immediately after selecting it Avast is down (see attachment for screenshot). After restarting it, there's no update to my licenses, it still expiring.
How can I resolve the problem? Can I instead get a free activation code by other means (email) cos I see in the "My Licenses" menu there's an option to manually enter a license.
Thanks
Addendum:
There is a another slight problem. Ever since I updated Firefox to the latest version, I can't browse with it unless I turn off the Web Shield. Firefox complains about unsecured website, even Google. I have other browsers already installed, and now I'm using Brave & Vivaldi, which runs fine. I also run downloaders & stand alone RSS viewer, which runs fine. Only Firefox is the problem. Is this problem has something to do with I can't extend my free license?