Author Topic: Unwanted payment  (Read 447 times)

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Offline Martin Alejandro

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Unwanted payment
« on: February 22, 2019, 06:57:08 PM »
Hello

I just created an account because i saw a payment in my bank account of this antivirus, but the problem is that i have never installed this in any of my devices.

I wrote an email by the "solitud de reembolso" form, but i still dont have any answer.

If you can help me or i will call my lawyer, because i feel like i am being robbed.

Thank you

Offline Asyn

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Re: Unwanted payment
« Reply #1 on: February 23, 2019, 05:15:09 AM »
Be patient, a refund can take up to 7 business days. Also, don't submit multiple tickets (FIFO).
Win 8.1 [x64] - Avast Premier 19.4.2370.B#1 - CC 5.55 - MCS - EEK - FF ESR 60.6 [NS/AOS/uBO] - TB 60.5.3 [EM] - ACP/ASB/ASL.BUC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0