Author Topic: Asking for permission that I have already given  (Read 8836 times)

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Offline peejayemm

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Asking for permission that I have already given
« on: February 25, 2019, 09:37:37 PM »
When using Cleanup on my Nexus 3, to do a deep clean I get a notice that I need to grant permission and then sends me to a screen where I have already given permission.  Any ideas?  TIA

Offline Štěpán Vaněk

  • Avast team
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Re: Asking for permission that I have already given
« Reply #1 on: March 07, 2019, 04:27:29 PM »
Hi, we are confused by your device, there was no such a device as Nexus 3. Please provide more information about it.

Offline Fleur Dodd

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Re: Asking for permission that I have already given
« Reply #2 on: June 15, 2020, 07:27:12 PM »
Hi, not sure if you ever got a reply to this, however 18 me nths later and I still have this issue myself on Google pixel 3, and 4, and all I can do is unclick peission, then reclick, then manually go back and only then will it do a deep clean, it is pants really, sure to be an easy fix if anyone from avast actually bothered to read these posts and try to help!