Author Topic: Avast free antivirus uninstall  (Read 1380 times)

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Offline grabowskibruce

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Avast free antivirus uninstall
« on: February 26, 2019, 10:48:39 PM »
Hello, and my thanks in advance,
Computer with windows 7 running Zone Alarm firewall and antivirus.
 I tried free Avast antivirus. I turned off Zone alarm except for the firewall. When I went online, I couldn't access the internet. I uninstalled Avast using the Avast uninstaller. Still no web access. Some details:
I tried Firefox and Opera. With Opera I can access google search page and nothing else. With Firefox I get nothing. When I run the computer in safe mode with network, both browsers work fine.

I have a program called hexographer, both java and no java versions. When I am connected to the internet, but no browser open, this program won't open. Task Manager shows it is running, but I have no access to it. When I disconnect from the modem, the program opens and works fine.
I have A/B 11 times, and it happens each time.

After I uninstalled, I found many small Avast files in C:\windows\winsxs\manifest that I manually deleted. No change.

Any suggestions on how to get access to the web?

Bruce G.

Offline bob3160

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Re: Avast free antivirus uninstall
« Reply #1 on: February 26, 2019, 11:50:48 PM »
Avast free doesn't contain a firewall. You can try using their removal tool.
https://www.avast.com/en-us/uninstall-utility
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Offline mchain

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Re: Avast free antivirus uninstall
« Reply #2 on: February 27, 2019, 06:33:13 AM »
ZoneAlarm Firewall and Antivirus program?

Uninstall both if you intend to use Avast Antivirus Free:  https://support.avast.com/en-ww/article/11/#artTitle

Uninstall.

Reboot.

Built-in Windows 7 Firewall is good to use as is.  Removing and uninstalling ZoneAlarm Firewall should restore Internet access.

Remove any/all other antivirus programs that were once installed or came with your system when new:  Use link provided above.
Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.

Offline grabowskibruce

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Re: Avast free antivirus uninstall
« Reply #3 on: February 27, 2019, 05:46:13 PM »
Thank you for your responses.

I used the Avast uninstall tool in safemode.

I reinstalled drivers, and now have web access.

Problem solved.

Bruce