Many thanks for reply. Answers to your queries (as best as I can):
-I don't know which version of Avast Free but it was downloaded in late July 2018
-Microsoft 10, 64 bit, x64-based processor, not sure what is SP/Build?
-McAfee Web Advisor is present (as it was claimed not to interfere with antivirus software)
-it was running a 30 day trial version of McAfee which I uninstalled near the end of the trial period before installing Avast.
The laptop is a new Dell Inspiron purchased in early July so does not have a long history of previous antivirus software installations.