Author Topic: Cancel Avast Cleanup free trial and auto subscription  (Read 54017 times)

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Offline Tea8

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #210 on: November 22, 2020, 04:49:56 PM »
Hi,
I never got my order number for Avast clenup free trial. I want to cancel my subscription 3V5UAC-FBZLNJ-56UA3S
Contact Sales:  https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem.


I read they'll cancel trough this forum. On link you sent I am asked to attache a file, what kind of file?

Please cancel my subscription.

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #211 on: November 23, 2020, 01:20:55 PM »
Hi,
I never got my order number for Avast clenup free trial. I want to cancel my subscription **************

Hi,

The email used for the subscription was: tteabas**@gmail.com
Nevertheless, it has been cancelled.

Offline Mai19

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #212 on: November 25, 2020, 04:02:14 AM »
Hi, I'd like to cancel my Avast Cleanup trial, but there's no way for me to resign or cancel before the end of the trial. I also never got my order number for this either. Is this really happening? Why offer a free trial if you won't let the customers cancel it? I really hope you cancel it before I end up having to pay for it which is what I don't want. Thank you.

Subscription code: ***********
« Last Edit: November 25, 2020, 04:56:36 PM by r@vast »

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #213 on: November 25, 2020, 05:11:17 PM »
Hi, I'd like to cancel my Avast Cleanup trial, but there's no way for me to resign or cancel before the end of the trial. I also never got my order number for this either. Is this really happening? Why offer a free trial if you won't let the customers cancel it? I really hope you cancel it before I end up having to pay for it which is what I don't want. Thank you.

Subscription code: ***********

Hi,

Please note that when a customer signs up to the trial subscription, a notification is sent out to the email address used by the customer during the signup process with information on how to unsubscribe. Seven days before the trial ends another reminder is sent out to the customer. The email address you used for Avast Cleanup Trial is the******child1@gmail.com
Nevertheless, the subscription for Avast Cleanup Premium has been cancelled.

Offline CarlosPuigGC

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #214 on: November 30, 2020, 10:59:14 AM »
Hi everyone,

I would also like to cancel my free trial of Avast cleanup premium, please could it be cancelled for me, as I have not received an order number and so am unable to do so myself.

Thank you in advance!

License key: **************
« Last Edit: November 30, 2020, 11:25:13 AM by r@vast »

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #215 on: November 30, 2020, 11:31:34 AM »
Hi everyone,

I would also like to cancel my free trial of Avast cleanup premium, please could it be cancelled for me, as I have not received an order number and so am unable to do so myself.

Thank you in advance!

License key: **************

Hi,

The subscription has already been converted from the trial.
Please go here https://support.avast.com/en-ww/contact/sales_refund to request a refund.
The email address associated with the subscription is clau***.grec***@gmail.com (PM me if it is not clear to you)
The order id is 86078383200

Offline senseibas

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #216 on: November 30, 2020, 10:20:36 PM »
**************

***removed for privacy reasons ***
« Last Edit: December 01, 2020, 05:14:15 PM by r@vast »

Offline DavidR

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #217 on: November 30, 2020, 10:40:02 PM »
@  senseibas
I suggest that you remove your email on a public forum unless you particularly like s*p*a*m
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.10.2442 (build 20.10.5824.618) UI-1.0.591/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Marcin211

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #218 on: December 01, 2020, 10:37:16 AM »
Hello,

I would also like to cancel my free trial of Avast Cleanup Premium, please could it be cancelled for me, as I have not received an order number and so am unable to do so myself.

Thank you in advance!

Licence key: **************
« Last Edit: December 01, 2020, 05:20:42 PM by r@vast »

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #219 on: December 01, 2020, 05:16:49 PM »
**************

***removed for privacy reasons ***

Hi,

The subscription has already been converted from the trial.
Please go here https://support.avast.com/en-eu/contact/sales_refund to request a refund.
The order id is 86124482300

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #220 on: December 01, 2020, 05:36:55 PM »
Hello,

I would also like to cancel my free trial of Avast Cleanup Premium, please could it be cancelled for me, as I have not received an order number and so am unable to do so myself.

Thank you in advance!

Licence key: **************

Hi,

The email you used was m**dawski81@gmail.com
Nevertheless, it has been cancelled.

Offline Rosemary28

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #221 on: December 05, 2020, 05:35:47 PM »
Please cancel the Cleanup Premium free trial. This is because it seems I can't cancel it myself, which is unsatisfactory.

Offline DavidR

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #222 on: December 05, 2020, 09:19:06 PM »
Please cancel the Cleanup Premium free trial. This is because it seems I can't cancel it myself, which is unsatisfactory.

How are they to cancel it when you give no details ?
If you used the same email address to sign up for the trial as you did to register/logon to the forum, they might be able to.  But don't publish your email on a public forum.

What have you tried to cancel it ?
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.10.2442 (build 20.10.5824.618) UI-1.0.591/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #223 on: December 07, 2020, 02:09:28 PM »
Please cancel the Cleanup Premium free trial. This is because it seems I can't cancel it myself, which is unsatisfactory.

Hi,

Please PM me the email address used for the subscription or the activation code.

Offline kayakm

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #224 on: December 13, 2020, 03:10:19 AM »
Hi, I wish to cancel my auto-renewal subscription for my Avast cleanup premium.
The subscription key I have is ***************
The Order ID is 146101813439
Thank you
« Last Edit: December 18, 2020, 09:24:24 AM by r@vast »