Author Topic: Cancel Avast Cleanup free trial and auto subscription  (Read 94358 times)

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Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #315 on: November 08, 2021, 02:52:40 PM »
Hello, I wish to cancel my free trial and auto-renewal for Avast Cleanup, but I can't find a way to do it.

My subscription number is ***********

Thanks

Hi,

Your subscription was under ***y_k@2die4.com
It has been cancelled.

Offline Andrew7

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #316 on: January 05, 2022, 03:12:33 PM »
Good afternoon, could you please cancel my free trial of AVAST CLEANUP.
Thank you
Andrew

Offline ธุวานนท์

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #317 on: January 19, 2022, 03:17:46 PM »
could you cancel my automatic renewal subscription for license key: ************
« Last Edit: January 20, 2022, 12:55:05 PM by r@vast »

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #318 on: January 20, 2022, 01:02:49 PM »
could you cancel my automatic renewal subscription for license key: ************

Hi,

It was converted from trial yesterday. If you wish to request a refund, please contact Avast support via https://support.avast.com/en-ww/contact/sales_refund_general
The order ID: 104640045600
You seem to have a typo in the email address used for the subscription.

Offline ธุวานนท์

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #319 on: January 20, 2022, 06:23:48 PM »
***email removed for privacy reasons ***

^^ pretty sure there’s no typo in this one

Requested a refund
And if possible, could you please check if there’s auto-renewal for avast cleanup in this email?
It there’s one, it’d be great if you could cancel it for me

Thanks in advance
« Last Edit: January 21, 2022, 10:47:15 AM by r@vast »

Offline r@vast

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  • Posts: 2009
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #320 on: January 21, 2022, 10:50:35 AM »
***email removed for privacy reasons ***

^^ pretty sure there’s no typo in this one

Requested a refund
And if possible, could you please check if there’s auto-renewal for avast cleanup in this email?
It there’s one, it’d be great if you could cancel it for me

Thanks in advance

The email address associated with the Cleanup subscription missed the "p".
Our system shows that your refund has been processed and the auto-renewal cancelled.