Author Topic: Cancel Avast Cleanup free trial and auto subscription  (Read 38227 times)

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Offline Stellarman

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #60 on: February 28, 2020, 09:28:55 AM »
Good morning! I hope you can help me. I'd like to cancel my trial of Avast Cleanup, but I only have the License #: FVASRK-GSBZJJ-4PL9H6

Thank you very much!

Hi,

I just cancelled your subscription.

The trial period is still valid until March 1 so you can still enjoy our product until then.

Thank you and have a nice day.

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #61 on: February 28, 2020, 09:37:43 AM »
Good morning! I hope you can help me. I'd like to cancel my trial of Avast Cleanup, but I only have the License #: FVASRK-GSBZJJ-4PL9H6

Thank you very much!

Hi,

It has already been cancelled.

Offline Tommy96

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #62 on: March 22, 2020, 11:10:44 PM »
Hello.

I would like to cancel my trial. Licensenumber: UBSFZ9-F95GZJ-49WLP6

Thanks.

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #63 on: March 23, 2020, 10:27:32 AM »
Hello.

I would like to cancel my trial. Licensenumber: UBSFZ9-F95GZJ-49WLP6

Thanks.

Hi,

This license number does not exist. Please PM me the email address used for this trial.

Offline xalapa52

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #64 on: March 31, 2020, 12:37:59 PM »
Hello

I don't see the 'cancel subscription' button or 'cancel automatic renewal' button on my Avast Cleanup free trial.
Can you please cancel it so I don't get charged when my trial expires?


Thanks!
Joaquín

Offline Stellarman

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #65 on: March 31, 2020, 02:20:13 PM »
Hello

I don't see the 'cancel subscription' button or 'cancel automatic renewal' button on my Avast Cleanup free trial.
Can you please cancel it so I don't get charged when my trial expires?


Thanks!
Joaquín

Hi,

your subscription has already been cancelled earlier today.

The trial period is still valid until May 25 so you can still enjoy our product until then.

Thank you and have a nice day.

Offline xalapa52

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #66 on: March 31, 2020, 03:52:58 PM »
Hello

What I see is tht Avast Premium has been canceled but Avast Cleanup hasen't been canceled.
When I login to my acount and go under My Licenses, it says it "Renewal date: May 26th, 2020).
I would need Avast Cleanup to be canceled so it says "Expired: May 26th, 2020").

License number: xxxxxxxxxxxxxxxx

Thanks,
Joaquín

« Last Edit: April 01, 2020, 06:40:32 PM by r@vast »

Offline Rolfen

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #67 on: March 31, 2020, 05:33:38 PM »
Hello, as many have mentioned already, I purchased the trial license and need it to be canceled.
It really helped this old laptop I'm using get running without new RAM sticks.
Thanks for helping. ;)

License No. -> xxxxxxxxxxxxxx

P.S. Your verification picture is frustrating to read.
 
« Last Edit: April 01, 2020, 06:41:39 PM by r@vast »

Offline Asyn

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #68 on: March 31, 2020, 05:45:51 PM »
P.S. Your verification picture is frustrating to read.
Captcha is only needed for your first 3 posts. (Spam protection)
Win 8.1 [x64] - Avast PremSec 20.7.2422.B#2 [UI.547] - CC 5.70 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Rolfen

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #69 on: March 31, 2020, 05:50:08 PM »
P.S. Your verification picture is frustrating to read.
Captcha is only needed for your first 3 posts. (Spam protection)

Ah, I see.
I probably wouldn't come back here if that was permanent.

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #70 on: April 01, 2020, 06:41:03 PM »
Hello

What I see is tht Avast Premium has been canceled but Avast Cleanup hasen't been canceled.
When I login to my acount and go under My Licenses, it says it "Renewal date: May 26th, 2020).
I would need Avast Cleanup to be canceled so it says "Expired: May 26th, 2020").

License number: xxxxxxxxxxxxxxxx

Thanks,
Joaquín

Hi, I have checked our system and there is no planned renewal.
It will expire May 26th, 2020

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #71 on: April 01, 2020, 06:43:38 PM »
Hello, as many have mentioned already, I purchased the trial license and need it to be canceled.
It really helped this old laptop I'm using get running without new RAM sticks.
Thanks for helping. ;)

License No. -> xxxxxxxxxxxxxx

P.S. Your verification picture is frustrating to read.

Hi,

It has been cancelled.

Offline Jozsef15

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #72 on: April 02, 2020, 11:02:25 AM »
do NOT delete my comment! this is unacceptable, what a scammer company!

cancel my subscription NOW! I checked my emails, I cancelled my subscrition in 2018, and today morning avast tried to take money from my bank account, cca 50 dollars - what is it??? cancel now!

7LLCEE-NXW4R2-5LL6AN


Offline Asyn

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #73 on: April 02, 2020, 11:13:33 AM »
do NOT delete my comment! this is unacceptable, what a scammer company!

cancel my subscription NOW! I checked my emails, I cancelled my subscrition in 2018, and today morning avast tried to take money from my bank account, cca 50 dollars - what is it??? cancel now!

7LLCEE-NXW4R2-5LL6AN
Please don't post the same request multiple times..!! Thanks
-> https://forum.avast.com/index.php?topic=218211.msg1540957#msg1540957
Win 8.1 [x64] - Avast PremSec 20.7.2422.B#2 [UI.547] - CC 5.70 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #74 on: April 06, 2020, 11:36:42 AM »
do NOT delete my comment! this is unacceptable, what a scammer company!

cancel my subscription NOW! I checked my emails, I cancelled my subscrition in 2018, and today morning avast tried to take money from my bank account, cca 50 dollars - what is it??? cancel now!

7LLCEE-NXW4R2-5LL6AN

Hi,

This code has expired. It is not associated with any active subscription. Please PM me the order details of the mentioned charged and I will look into it.