« previous next »
Pages: 1 ... 8 9 [10] 11 12 ... 25   Go Down

Author Topic: Cancel Avast Cleanup free trial and auto subscription  (Read 187077 times)

0 Members and 1 Guest are viewing this topic.

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #135 on: July 10, 2020, 12:12:43 PM »
Quote from: Guillaume75 on July 10, 2020, 11:41:58 AM
Hi,
I want to cancel my free trial of Avast Cleanup buti can't find how to do it. It does not appear in my account and i don't have any order number to fill the online request, only a number of subscription:xxxxxxxxxxxx
Can you please tell me what to do ? Am i in the right place to ask for this ?
Thank you

Hi,

You registered it using pxxx.guilxxxxx@yahoo.fr
Nevertheless, I have cancelled your auto-renewal.
Logged

Offline Bayu7

  • Newbie
  • *
  • Posts: 1
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #136 on: July 11, 2020, 06:19:38 AM »
Hi Avast Team

Can you help me cancel my AVAST CLEANUP trial subscription ? my subscription code is xxxxxxxxxxxx

Thank you
« Last Edit: July 13, 2020, 08:46:04 AM by r@vast »
Logged

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #137 on: July 13, 2020, 08:51:29 AM »
Quote from: Bayu7 on July 11, 2020, 06:19:38 AM
Hi Avast Team

Can you help me cancel my AVAST CLEANUP trial subscription ? my subscription code is xxxxxxxxxxxx

Thank you

Hi,

Your subscription has been cancelled.
Logged

Offline Toli2

  • Newbie
  • *
  • Posts: 1
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #138 on: July 13, 2020, 05:53:43 PM »
I wish to cancel my free trial and auto subscription for Avast Cleanup, order no.49895189908 & order no.49452537408 Thank you
Logged

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #139 on: July 14, 2020, 09:04:51 AM »
Quote from: Toli2 on July 13, 2020, 05:53:43 PM
I wish to cancel my free trial and auto subscription for Avast Cleanup, order no.49895189908 & order no.49452537408 Thank you

Hi,

Your subscriptions have been cancelled.
Logged

Offline Christopher408

  • Newbie
  • *
  • Posts: 1
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #140 on: July 16, 2020, 09:16:44 AM »
I wish to cancel my avast cleanup premium. My subscription code is xxxxxxxxxxxxxx.
« Last Edit: July 16, 2020, 10:09:10 AM by r@vast »
Logged

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #141 on: July 16, 2020, 10:09:29 AM »
Quote from: Christopher408 on July 16, 2020, 09:16:44 AM
I wish to cancel my avast cleanup premium. My subscription code is xxxxxxxxxxxxxx.

Hi,

It has been cancelled.
Logged

Offline stephi2007

  • Newbie
  • *
  • Posts: 1
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #142 on: July 17, 2020, 08:49:20 AM »
Hello, please cancel my auto renewal for the free trial. Order ID:
xxxxxxxxxxxxxxxxxxxx
My renewal is  18 Jul 2020
And let me know when it`s done!

I did not get a confirmation email!!

Thank You and have a good day!
« Last Edit: July 17, 2020, 09:01:32 AM by r@vast »
Logged

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #143 on: July 17, 2020, 09:05:28 AM »
Quote from: stephi2007 on July 17, 2020, 08:49:20 AM
Hello, please cancel my auto renewal for the free trial. Order ID:
xxxxxxxxxxxxxxxxxxxx
My renewal is  18 Jul 2020
And let me know when it`s done!

I did not get a confirmation email!!

Thank You and have a good day!

Hi,

You used a different email address and there is a typo in it.
rojasst********* @ gmail.om
The domain gmail.om does not exist.
Nevertheless, your auto-renewal has been cancelled.
Logged

Offline kasparas.gurklys

  • Newbie
  • *
  • Posts: 1
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #144 on: July 19, 2020, 10:45:43 AM »
Hello i wish that you may cancel my Avast Cleanup Premium free trial, because i cant cancel it myself, no one gave me an order number or something like that, just subscription id (xxxxxxxx) Please tell me you can cancel it till i get charged one day left,Thank you! gmail: xxxxxxxxxx@gmail.com
« Last Edit: July 22, 2020, 12:40:37 PM by r@vast »
Logged

Offline stian_1983

  • Newbie
  • *
  • Posts: 2
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #145 on: July 22, 2020, 02:54:18 AM »
Hi,
Please cancel my subscribtion, xxxxxxxxxxxxx.

Thank you

-Stian
« Last Edit: July 22, 2020, 03:13:00 PM by r@vast »
Logged

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #146 on: July 22, 2020, 12:45:21 PM »
Quote from: kasparas.gurklys on July 19, 2020, 10:45:43 AM
Hello i wish that you may cancel my Avast Cleanup Premium free trial, because i cant cancel it myself, no one gave me an order number or something like that, just subscription id (xxxxxxxx) Please tell me you can cancel it till i get charged one day left,Thank you! gmail: xxxxxxxxxx@gmail.com

Hi,

Please please request a refund here: https://support.avast.com/en-ww/contact/sales_refund/
You had a typo in your email address. (gmail.nom instead of gmail.com)
Your order id is: 48797839308
Logged

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #147 on: July 22, 2020, 01:03:17 PM »
Quote from: stian_1983 on July 22, 2020, 02:54:18 AM
Hi,
Please cancel my subscribtion, xxxxxxxxxxxx.

Thank you

-Stian

Hi,

This license does not seem to exist. I could not find any license under your email address either.
« Last Edit: July 22, 2020, 03:13:17 PM by r@vast »
Logged

Offline stian_1983

  • Newbie
  • *
  • Posts: 2
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #148 on: July 22, 2020, 02:46:29 PM »
Okay, what about
Ordre-ID: ‪49134241708‬?
Logged

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #149 on: July 22, 2020, 03:15:51 PM »
Quote from: stian_1983 on July 22, 2020, 02:46:29 PM
Okay, what about
Ordre-ID: ‪49134241708‬?


Hi,

Your subscription has been cancelled.
Logged
Pages: 1 ... 8 9 [10] 11 12 ... 25   Go Up
« previous next »