Cancel Avast Cleanup free trial and auto subscription

[enjoy302624]

Hello, I wish to cancel my auto-renewal for Avast Cleanup, but I can't find a way to do it.
 ID: 91671488900

Mail:***removed for privacy reasons ***

[DavidR]

Hello, I wish to cancel my auto-renewal for Avast Cleanup, but I can't find a way to do it.
 ID: 91671488900

Mail:enjoy******@gmail.com

I suggest that you modify (or remove) your email address, it isn't wise to post it in a public forum.

[r@vast]

Hello, I wish to cancel my auto-renewal for Avast Cleanup, but I can't find a way to do it.
 ID: 91671488900

Hi,

This guide explains how to cancel an Avast Subscription https://support.avast.com/en-us/article/Unsubscribe-FAQ/
Nevertheless, your Avast Cleanup subscription was already cancelled (Mar/1/22).

[Michel166]

Hello everybody, I wish to cancel my auto-reneval for Avast Cleanup Premium, but I can't find a way to do it.

Command number: 48271130408

Thanks.

[r@vast]

Hello everybody, I wish to cancel my auto-reneval for Avast Cleanup Premium, but I can't find a way to do it.

Command number: 48271130408

Thanks.

Hi,

You used a different email address for this subscription @laposte.net
This guide explains how to cancel Auto-renewal (an Avast Subscription) https://support.avast.com/article/Unsubscribe-FAQ/
You seemed to have already cancelled the auto-renew subscription.

[Stephan7]

I am amazed at how Avast's subscription auto-renewal cannot be cancelled

'Avast Cleanup Premium
1349219394239
'Avast AntiTrack'.
100339427900

I want to cancel the above subscription, but the subscription does not appear.
Even the support URL does not connect.
In Japan, even support is not connected?

https://support.avast.com/ja-jp/index

I get a 'Galaxy 404' screen.
result:
https://support.avast.com/ja-jp/pageNotFound/?startURL=%2Favast_maintenance_page%3FstartURL%3D%252Fja-jp%252Findex

I keep getting a 404 screen over here, no matter how many times I try.

I also wonder why it doesn't show my current subscription in the first place!
From there, I have no choice but to contact support, but I can't do that either!


What the heck should I do?
I wasted a lot of time for this investigation.

If possible, I'd like to ask you to cancel the order that corresponds to the above order number there, please.
We can only hope for your assistance.


https://support.avast.com/ja-jp/pageNotFound/?startURL=%2Favast_maintenance_page%3FstartURL%3D%252Fja-jp%252Findex

[DavidR]

@ Stephan7
Your first link works for me using a windows10 laptop.

Given the error message you gave ''Galaxy 404'' was this on a Galaxy mobile device, phone or tablet  ?
If so are able to connect using a Windows PC/Laptop (and does that work)  ?

I will try and draw some attention to your post.

[Stephan7]

Thanks for your reply.

I am using a Mac computer and using Chrome as my browser.

Again, I clicked on the support center URL in question from the email I received at the time of purchase, and the support center screen came up with no problem!

Sorry for the trouble.

I don't know why I couldn't get through to the support center during the daytime Japan time.

I've solved the problem, so I'm fine.

[DavidR]

You're welcome.

[barryrandall]

I wish to cancel the free trial of Cleanup before the first payment comes out. I can't afford it.

SUBSCRIPTION: *****************

Thanks

[bob3160]

I wish to cancel the free trial of Cleanup before the first payment comes out. I can't afford it.

SUBSCRIPTION: *************

Thanks

Cancelling your trial,
If you used your credit card to get the trial then please check your email inbox there will be a confirmation email about the start of trial with a link to cancel it.

[barryrandall]

I wish to cancel the free trial of Cleanup before the first payment comes out. I can't afford it.

SUBSCRIPTION: ******************
Thanks

Cancelling your trial,
If you used your credit card to get the trial then please check your email inbox there will be a confirmation email about the start of trial with a link to cancel it.

I used a paypal account for the trial, so I dont see any link to cancell in the confirmation email.

Regards

[r@vast]

I wish to cancel the free trial of Cleanup before the first payment comes out. I can't afford it.

SUBSCRIPTION: ******************
Thanks

Cancelling your trial,
If you used your credit card to get the trial then please check your email inbox there will be a confirmation email about the start of trial with a link to cancel it.

I used a paypal account for the trial, so I dont see any link to cancell in the confirmation email.

Regards

Hi,

You used a different email address for this trial m***@randallcoffee.com
Nevertheless, your subscription has been cancelled.

[gervaiskaren74]

I want to cancel my subscription

[r@vast]

I want to cancel my subscription

Hi,

It was cancelled today.