Author Topic: Cancel Avast Cleanup free trial and auto subscription  (Read 118471 times)

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Offline enjoy302624

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Cancel Avast Cleanup auto subscription
« Reply #330 on: March 16, 2022, 02:24:50 PM »
Hello, I wish to cancel my auto-renewal for Avast Cleanup, but I can't find a way to do it.
 ID: 91671488900

Mail:***removed for privacy reasons ***
« Last Edit: May 23, 2022, 08:17:47 AM by r@vast »

Online DavidR

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #331 on: March 16, 2022, 04:37:55 PM »
Hello, I wish to cancel my auto-renewal for Avast Cleanup, but I can't find a way to do it.
 ID: 91671488900

Mail:enjoy******@gmail.com


I suggest that you modify (or remove) your email address, it isn't wise to post it in a public forum.
« Last Edit: May 21, 2022, 12:30:13 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline r@vast

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Re: Cancel Avast Cleanup auto subscription
« Reply #332 on: March 17, 2022, 10:11:35 AM »
Hello, I wish to cancel my auto-renewal for Avast Cleanup, but I can't find a way to do it.
 ID: 91671488900

Hi,

This guide explains how to cancel an Avast Subscription https://support.avast.com/en-us/article/Unsubscribe-FAQ/
Nevertheless, your Avast Cleanup subscription was already cancelled (Mar/1/22).

Offline Michel166

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #333 on: March 24, 2022, 07:39:32 PM »
Hello everybody, I wish to cancel my auto-reneval for Avast Cleanup Premium, but I can't find a way to do it.

Command number: 48271130408

Thanks.

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #334 on: March 25, 2022, 11:33:56 AM »
Hello everybody, I wish to cancel my auto-reneval for Avast Cleanup Premium, but I can't find a way to do it.

Command number: 48271130408

Thanks.

Hi,

You used a different email address for this subscription @laposte.net
This guide explains how to cancel Auto-renewal (an Avast Subscription) https://support.avast.com/article/Unsubscribe-FAQ/
You seemed to have already cancelled the auto-renew subscription.

Offline Stephan7

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #335 on: May 21, 2022, 11:21:46 AM »
I am amazed at how Avast's subscription auto-renewal cannot be cancelled

'Avast Cleanup Premium
1349219394239
'Avast AntiTrack'.
100339427900

I want to cancel the above subscription, but the subscription does not appear.
Even the support URL does not connect.
In Japan, even support is not connected?

https://support.avast.com/ja-jp/index

I get a 'Galaxy 404' screen.
result:
https://support.avast.com/ja-jp/pageNotFound/?startURL=%2Favast_maintenance_page%3FstartURL%3D%252Fja-jp%252Findex

I keep getting a 404 screen over here, no matter how many times I try.

I also wonder why it doesn't show my current subscription in the first place!
From there, I have no choice but to contact support, but I can't do that either!


What the heck should I do?
I wasted a lot of time for this investigation.

If possible, I'd like to ask you to cancel the order that corresponds to the above order number there, please.
We can only hope for your assistance.


https://support.avast.com/ja-jp/pageNotFound/?startURL=%2Favast_maintenance_page%3FstartURL%3D%252Fja-jp%252Findex

Online DavidR

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #336 on: May 21, 2022, 12:41:17 PM »
@ Stephan7
Your first link works for me using a windows10 laptop.

Given the error message you gave ''Galaxy 404'' was this on a Galaxy mobile device, phone or tablet  ?
If so are able to connect using a Windows PC/Laptop (and does that work)  ?

I will try and draw some attention to your post.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Stephan7

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #337 on: May 21, 2022, 02:57:48 PM »
Thanks for your reply.

I am using a Mac computer and using Chrome as my browser.

Again, I clicked on the support center URL in question from the email I received at the time of purchase, and the support center screen came up with no problem!

Sorry for the trouble.

I don't know why I couldn't get through to the support center during the daytime Japan time.

I've solved the problem, so I'm fine.

Online DavidR

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #338 on: May 21, 2022, 06:02:10 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline barryrandall

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #339 on: May 30, 2022, 03:58:35 PM »
I wish to cancel the free trial of Cleanup before the first payment comes out. I can't afford it.

SUBSCRIPTION: *****************

Thanks
« Last Edit: May 31, 2022, 10:28:35 AM by r@vast »

Offline bob3160

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #340 on: May 30, 2022, 04:02:56 PM »
I wish to cancel the free trial of Cleanup before the first payment comes out. I can't afford it.

SUBSCRIPTION: *************

Thanks
Cancelling your trial,
If you used your credit card to get the trial then please check your email inbox there will be a confirmation email about the start of trial with a link to cancel it.
« Last Edit: May 31, 2022, 10:28:45 AM by r@vast »
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Offline barryrandall

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #341 on: May 30, 2022, 05:12:41 PM »
I wish to cancel the free trial of Cleanup before the first payment comes out. I can't afford it.

SUBSCRIPTION: ******************
Thanks
Cancelling your trial,
If you used your credit card to get the trial then please check your email inbox there will be a confirmation email about the start of trial with a link to cancel it.

I used a paypal account for the trial, so I dont see any link to cancell in the confirmation email.

Regards
« Last Edit: May 31, 2022, 10:28:57 AM by r@vast »

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #342 on: May 31, 2022, 10:31:33 AM »
I wish to cancel the free trial of Cleanup before the first payment comes out. I can't afford it.

SUBSCRIPTION: ******************
Thanks
Cancelling your trial,
If you used your credit card to get the trial then please check your email inbox there will be a confirmation email about the start of trial with a link to cancel it.

I used a paypal account for the trial, so I dont see any link to cancell in the confirmation email.

Regards

Hi,

You used a different email address for this trial m***@randallcoffee.com
Nevertheless, your subscription has been cancelled.

Offline gervaiskaren74

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #343 on: July 12, 2022, 03:06:45 PM »
I want to cancel my subscription

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #344 on: July 12, 2022, 03:18:22 PM »
I want to cancel my subscription

Hi,

It was cancelled today.