Author Topic: Avast Secureline - 'Sorry, something went wrong...'  (Read 5665 times)

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Offline Alex857

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Avast Secureline - 'Sorry, something went wrong...'
« on: February 16, 2019, 03:05:06 PM »
Hey people,
So I started my free 60 day trial of Secureline yesterday and have been having some problems activating the product. It seems no matter how I try to activate it, I get the error message "Sorry, something went wrong...". I have tried creating an account and using my digital license, I have tried downloading my license file, and I have tried activating with my key, but no matter what I try (including re-installing the program), I still get the error. Does anybody know of a solution?

Thanks.

Offline Asyn

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Alex857

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Re: Avast Secureline - 'Sorry, something went wrong...'
« Reply #2 on: February 16, 2019, 04:19:26 PM »
Thank you, although I have already tried all the troubleshooting steps on the page.

Thanks

Offline Asyn

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Re: Avast Secureline - 'Sorry, something went wrong...'
« Reply #3 on: February 16, 2019, 04:34:25 PM »
You're welcome. If it doesn't help, contact support: https://support.avast.com/contact
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Leo50

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Re: Avast Secureline - 'Sorry, something went wrong...'
« Reply #4 on: March 06, 2019, 07:42:26 PM »
indeed too many bugs and disconnection these months, it starts to do a lot.