I too upgraded from Pro to Ultimate Multi on my Android phone to take advantage of the multi-platform protection and features Avast provides. Only problem, my Android Avast VPN keeps quiting and wont restart until I either kill the app and restart or reboot the phone, then I have VPN for about an hour and the same thing occurs, Contacted support who said they couldn't find my purchase proof or subscription info, all I got when I upgraded through android app and paid through Google Play was an activation code which I copied and saved fortunately for me since I cant find it anywhere in either my PC or Android apps. Thus I was not provided support for the VPN problems I am having, this is a problem, if you are going to offer this package it should show up cross platform Avast accounts-wise so adequate support and information is available to the subscriber as well as support personnel. If I can't get this resolved, I am going to have to switch to another Security package which I really don't want to do as Avast is a robust and feature packed security solution. Please advise what I can do to get the support I need for my problem.