Version: 19.3.2369 (Mar 2019)

[d00zah]

Just updated to the new version, and now the data shredder does not work correctly. It allows me to select the desired files, but once selected, it just returns to the home screen without completing the task. I've rebooted twice since updating with no luck.

Just logged in to report the same. Tried 'Repair', uninstall/reinstall component, complete clean/reinstall & all the requisite reboots... no joy.

[Ludwig5]

For the first time i actually had to do a clean install of Avast. Works fine after that though.

[spoony_bard]

PLEASE HELP

After installing newest update:

Using avast free edition on W7 HP SP1. avast will NOT LOAD AT ALL. Attached is what comes up when I try to click on avast, which in the tray has a red 'x', "You are not protected." I tried rebooting a few times, and I was able once to repair (no help). Now however when I try to uninstall I get a message that I have to wait, attached that little message too.

[bob3160]

PLEASE HELP

After installing newest update:

Using avast free edition on W7 HP SP1. avast will NOT LOAD AT ALL. Attached is what comes up when I try to click on avast, which in the tray has a red 'x', "You are not protected." I tried rebooting a few times, and I was able once to repair (no help). Now however when I try to uninstall I get a message that I have to wait, attached that little message too.

Reboot your system and try a clean install.

Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

[kenweill2]

After updating to latest version, 19.3.2369, my laptop is getting a frequent BSOD (critical process died) after every fresh boot.

[spoony_bard]

PLEASE HELP

After installing newest update:

Using avast free edition on W7 HP SP1. avast will NOT LOAD AT ALL. Attached is what comes up when I try to click on avast, which in the tray has a red 'x', "You are not protected." I tried rebooting a few times, and I was able once to repair (no help). Now however when I try to uninstall I get a message that I have to wait, attached that little message too.

Reboot your system and try a clean install.

Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

I was able to uninstall and reinstall when spamming the button in installed programs immediately on reboot. Seems fine so far. Thanks.

[bob3160]

You're welcome. 

[Ludwig5]

PLEASE HELP

After installing newest update:

Using avast free edition on W7 HP SP1. avast will NOT LOAD AT ALL. Attached is what comes up when I try to click on avast, which in the tray has a red 'x', "You are not protected." I tried rebooting a few times, and I was able once to repair (no help). Now however when I try to uninstall I get a message that I have to wait, attached that little message too.

Exactly that happened to me. A clean install took no more than 3 mins.

[MartinZ]

Just updated to the new version, and now the data shredder does not work correctly. It allows me to select the desired files, but once selected, it just returns to the home screen without completing the task. I've rebooted twice since updating with no luck.

UI problem fixed today, sorry for the inconvenience

[fvmb]

Hi,

Smart scan gui issue, i remain in the old gui for smart scan. i already did a clean install and also repair and restarted my pc several times and no joy.
This will be fixed via update or can you tell me what is happening pls ?

Regards,

[reddyshyam]

Hi,

Smart scan gui issue, i remain in the old gui for smart scan. i already did a clean install and also repair and restarted my pc several times and no joy.
This will be fixed via update or can you tell me what is happening pls ?

Regards,

Please see this https://forum.avast.com/index.php?topic=225874.msg1497886#msg1497886.

[fvmb]

Oh i understood thanks mate. I´m in Portugal so propably for the beta gui is not one of the selected countries.

Thank you

[rob265]

after update my browser (firefox) didnt allow me to open any url - wont work.

workaround: disabled web-protection module.

i guess thats a bad workaround and hopefully avast will fix this - its inacceptable and was the reason that i swapped from Kaspersky to avast cause facing same issue with KAV - no issues till this update with this url-probs. after update all sites blocked ...

Please fix this - TY

Edit: i also tried to uninstall/reinstall avast premier - same issues - only work if i disable the web protection

[smokedawg1281]

So what all did THIS update break?  Is this one a 'safe' update that won't cause BSOD with any VPN?  Are any of the old scan options back?  Do I need to hold my breath for Avast to not crash my laptop with this one?  After the fiasco of the last update and all the bugs that came with it, I'm VERY hesitant to even update my program...
Update:  After doing a clean install, this version did fix the BSOD when running another company's VPN.  However, it has new bugs.  Scheduled scans do not work at all.  I have a smart scan set to run at 5am every day and generate a log.  So far, for 2 days now, no scan has run at all.  It makes me wonder if my program is doing anything.

[bob3160]

So what all did THIS update break?  Is this one a 'safe' update that won't cause BSOD with any VPN?  Are any of the old scan options back?  Do I need to hold my breath for Avast to not crash my laptop with this one?  After the fiasco of the last update and all the bugs that came with it, I'm VERY hesitant to even update my program...

Instead of asking questions, update and answer those questions.