Author Topic: False Leak Warning  (Read 969 times)

0 Members and 1 Guest are viewing this topic.

Offline Cawl

  • Newbie
  • *
  • Posts: 2
False Leak Warning
« on: March 15, 2019, 02:21:42 PM »
Hello,

Avast Passwords is telling me my Kickstarter password is leaked even though I have successfully changed it 5 times today already.  On top of that it's saying the leak occurred 5 years ago (12 Feb 2014), even after changing it.  This is obviously complete rubbish, but having the false warning constantly showing up is very annoying and there's no way to get rid of it.

I've tried using 2 different machines to make the changes, and doing it manually etc, but it always flags it as leaked straight away again.

Offline BWhit

  • Avast team
  • Full Member
  • *
  • Posts: 147
Re: False Leak Warning
« Reply #1 on: March 15, 2019, 04:11:56 PM »
Hi Cawl,

Can I ask you if you have edited the login in Avast Passwords after you changed it on the Kickstarter website? Please see the attached image for a screenshot of the edit button on the alert that I am referring to. The application should clear the warning after the login has been edited in this way.

Offline Cawl

  • Newbie
  • *
  • Posts: 2
Re: False Leak Warning
« Reply #2 on: March 23, 2019, 12:10:29 PM »
Sorry for getting back so late.  That has fixed the problem, thanks for the help!