I recently received an email from my own email account. The hacker claimed to have hacked my account, accessed my webcam and asked for $1,000 in Bitcoin be transferred to his personal wallet with account number included. He claims to have installed Malware on my computer however, I ran a smart scan and also ran Malwarebytes, nothing was found. I use the Thunderbird email client and was able to capture the email headers and source code for that email. I contacted IC3 to report this ransom demand but it's been 4 days and I have not received any follow up.
It seems that since IC3 has no interest in pursuing this hacker, my question to the Avast community, is it possible that some sort of Malware,worm or Trojan has actually been installed on my windows 10 computer. Lastly, I have all of the email code saved as a 75 page PDF file. IC3 does not give you the option to upload any documentation so, am I protected by my Avast Premier or are there further steps that should be taken. Thank you in advance for any help or advice anyone my be able to provide.
