After running the update 3/6, my main user account disappeared. I've tried several online tutorials to recover it, with no luck. What I've tried:
Rebooting in Safe mode to try Start-up repair
Running the explorer.exe under Task Manager
Uninstalling and reinstalling Avast
Changing Admin privileges on the default user
A System Restore Point, which was dated 3/9.
In all cases, restarting the computer goes to the default main user, which shows only the black screen with the cursor.
I'm running Windows 10 release 180410-1804
I was running Avast Internet Security 19.2.2364, with the 437 build, but after removing it I only had the option to reinstall the free version. I did save the license code if that helps.
Apologies if I left necessary info out or included useless stuff. I've about 15 minutes a day to work on this and my notes are cryptic.
Thanks for any help.