Author Topic: Avast has put a programme into the virus vault  (Read 1826 times)

0 Members and 1 Guest are viewing this topic.

Offline Niveketak

  • Newbie
  • *
  • Posts: 2
Avast has put a programme into the virus vault
« on: March 26, 2019, 10:51:50 AM »
Avast has put a programme, Reimage Repair, into the virus vault and I can no longer access it. I have reported it as a false positive but nothing has changed. I need to access this programme to carry out some software repairs. What do I do?

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 76213
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast has put a programme into the virus vault
« Reply #1 on: March 26, 2019, 12:10:12 PM »
Test the file at VT (https://www.virustotal.com) and post the link to the result here.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0


Offline Niveketak

  • Newbie
  • *
  • Posts: 2
Re: Avast has put a programme into the virus vault
« Reply #3 on: March 26, 2019, 01:34:50 PM »
I can't send the file to the link as its stuck in the virus vault

Offline Cluster-Lizard2014

  • Sr. Member
  • ****
  • Posts: 316
Re: Avast has put a programme into the virus vault
« Reply #4 on: March 26, 2019, 01:54:28 PM »
By the sound of it I would not touch a program like that with a barge pole let alone try to into install it on a PC.

I think AVAST probably did you a favour sending it to the vault. I'd use a purpose designed thorough uninstaller like Revo or BCUninstaller and just get rid of it.

I know this is not a general PC help forum but I feel the pertinent question here is to ask exactly what "software repairs" the OP is wanting to carry out. Given good advice on that mater they may not be tempted to install any more of these types of, likely totally unnecessary, 'magic cure-all' programs apparently loaded with the sort of crapware that provokes AVAST to report it as a PUP. 

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37191
Re: Avast has put a programme into the virus vault
« Reply #5 on: March 26, 2019, 04:41:51 PM »
I can't send the file to the link as its stuck in the virus vault
you dont have to, i have already done it ... see may post above



Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5425
  • Spartan Warrior
Re: Avast has put a programme into the virus vault
« Reply #6 on: March 26, 2019, 10:06:11 PM »
Use Uncheckyhttps://unchecky.com/

Whilst Unchecky is quite good for preventing unwanted program installs on 'free' programs, what it is really good for is preventing things like Google installs on Avast, Avast installs on CCleaner, on what otherwise are completely reputable programs, programs you might not think you'd have issues.

It's free and clean.
Windows 10 Home 64-bit 21H2 Avast Premier Security version 22.7.6025 (build 22.7.7403.738) UI version 1.0.720.

Offline polonus

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 33667
  • malware fighter
Re: Avast has put a programme into the virus vault
« Reply #7 on: March 27, 2019, 02:17:38 PM »
That is why chromium 74 will halt automatic installs.
Potentially unwanted in many cases means unwanted.
When downloading, inform yourself or get yourself informed, think twice before you leap (download).

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!