Author Topic: I have been billed for Advast antivirus which i downloaded as free  (Read 1317 times)

0 Members and 1 Guest are viewing this topic.

Offline tj_hooker_za

  • Newbie
  • *
  • Posts: 1
28/03/2019   Online Purchase: Dri*avast Softw Shannon (Card 6911)   449.00
 
Transaction date:   28/03/2019      Posting date:   31/03/2019
Long description:   DRI*AVAST Softw Shannon IRIE      Status:   Processed
Type:   Card Purchase      Capitec reference:   400585

Hi All I have a problem that I have been billed for Advast antivirus which i downloaded as free. if you have a look at above online purchase I cant remember ordering or buying the software.
I would like if you can follow up and report back to me and if it was bought please I need it refunded.
My reasons to request refund is simple,I've been ill and have gone over my sick leave allocated to me .I  have my company deduct R 7500.00 ($529.30) every month for the next 5 month. So I'm sure you can see my predicament.

Thank you for your assistance.
Tee Jay

Offline chris..

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2668
Re: I have been billed for Advast antivirus which i downloaded as free
« Reply #1 on: April 01, 2019, 07:25:05 PM »
https://support.avast.com/article/24/ (Orders/Renewals/Refunds)

you will be able to read
Quote
Avast offers a 30 day, money-back guarantee from the date of purchase for most products.

Ok for your 28/03/2019 Purchase