Author Topic: Google not Working when VPN is On  (Read 4667 times)

0 Members and 1 Guest are viewing this topic.

Offline dsktc

  • Newbie
  • *
  • Posts: 1
Google not Working when VPN is On
« on: March 29, 2019, 02:22:39 PM »
In the past four days, I have not been able to use Google when the
licensed Avast VPN is turned on.

This has me baffled, since Google and its search function had worked
flawlessly with the VPN activated.

Chrome is my browser, by the way.

OS is Windows 10.



Dave
« Last Edit: March 29, 2019, 02:41:46 PM by dsktc »

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76069
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Google not Working when VPN is On
« Reply #1 on: March 29, 2019, 02:53:57 PM »
Hi, Google works for me.

Which version of ASL..?
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5413
  • Spartan Warrior
Re: Google not Working when VPN is On
« Reply #2 on: March 29, 2019, 05:17:01 PM »
What is the exact error message?
Windows 10 Home 64-bit 21H2 Avast Premier Security version 22.8.6030 (build 22.8.7500.734) UI version 1.0.723.

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 7156
  • When you think you know, Think Again
Re: Google not Working when VPN is On
« Reply #3 on: March 29, 2019, 05:23:35 PM »
Not seeing an issue here with VPN or Google. :)
***HP ENVY 15K LT W10 Pro 21H2 64Bit/250GB SSD/16GB Ram/ADU v.22.4b/VS/SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 21H2 64Bit/1TB HD/8GB Ram/ADU v.22.4b/VS/SANDBOXIE/HotSpot Shield
 Avast Mobile Ultimate (Android)
LAYERED SECURITY SOFTWARE

Offline mattschust

  • Newbie
  • *
  • Posts: 1
Re: Google not Working when VPN is On
« Reply #4 on: May 14, 2019, 05:22:24 PM »
Same here. I am getting tired of the biased treatment of browsers when in VPN mode. Also, AVAST is more or less forcing or hard selling the yahoo browser even to the point of what feels like punishment when I did not choose the Yahoo browser for default. I have been a PAYING member for many years. Avast is becoming cumbersome and intrusive.

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 7156
  • When you think you know, Think Again
Re: Google not Working when VPN is On
« Reply #5 on: May 14, 2019, 05:27:36 PM »
Same here. I am getting tired of the biased treatment of browsers when in VPN mode. Also, AVAST is more or less forcing or hard selling the yahoo browser even to the point of what feels like punishment when I did not choose the Yahoo browser for default. I have been a PAYING member for many years. Avast is becoming cumbersome and intrusive.

"Yahoo Browser" ???
We're talking Google here (Chrome)

edit: There has been no issues here with my VPN and Google.
***HP ENVY 15K LT W10 Pro 21H2 64Bit/250GB SSD/16GB Ram/ADU v.22.4b/VS/SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 21H2 64Bit/1TB HD/8GB Ram/ADU v.22.4b/VS/SANDBOXIE/HotSpot Shield
 Avast Mobile Ultimate (Android)
LAYERED SECURITY SOFTWARE

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5413
  • Spartan Warrior
Re: Google not Working when VPN is On
« Reply #6 on: May 15, 2019, 05:50:33 AM »
Same here. I am getting tired of the biased treatment of browsers when in VPN mode. Also, AVAST is more or less forcing or hard selling the yahoo browser even to the point of what feels like punishment when I did not choose the Yahoo browser for default. I have been a PAYING member for many years. Avast is becoming cumbersome and intrusive.
Not aware of Avast running a 'Yahoo Browser' but do know the Google browser is sometimes installed by Avast during an Avast install via a default opt-in.

https://duckduckgo.com/?q=what+is+yahoo+browser%3F&t=ffab&ia=web  Appears Yahoo is running a browser setting tool but Avast is not connected to it.  See preceding link for more information. 
Windows 10 Home 64-bit 21H2 Avast Premier Security version 22.8.6030 (build 22.8.7500.734) UI version 1.0.723.

Offline Vít

  • Avast team
  • Newbie
  • *
  • Posts: 2
Re: Google not Working when VPN is On
« Reply #7 on: May 28, 2019, 03:39:33 PM »
Hello,

we have identified some issues between Secureline infrastructure and Google services. This has now been fixed and Google services should work without problems when connected to Secureline. If the issue still persists for you, please let us know.

Best regards,
V.H.