« previous next »
Pages: [1]   Go Down

Author Topic: Google not Working when VPN is On  (Read 5344 times)

0 Members and 1 Guest are viewing this topic.

Offline dsktc

  • Newbie
  • *
  • Posts: 1
Google not Working when VPN is On
« on: March 29, 2019, 02:22:39 PM »
In the past four days, I have not been able to use Google when the
licensed Avast VPN is turned on.

This has me baffled, since Google and its search function had worked
flawlessly with the VPN activated.

Chrome is my browser, by the way.

OS is Windows 10.



Dave
« Last Edit: March 29, 2019, 02:41:46 PM by dsktc »
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Google not Working when VPN is On
« Reply #1 on: March 29, 2019, 02:53:57 PM »
Hi, Google works for me.

Which version of ASL..?
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5591
  • Spartan Warrior
Re: Google not Working when VPN is On
« Reply #2 on: March 29, 2019, 05:17:01 PM »
What is the exact error message?
Logged
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 7170
  • When you think you know, Think Again
Re: Google not Working when VPN is On
« Reply #3 on: March 29, 2019, 05:23:35 PM »
Not seeing an issue here with VPN or Google. :)
Logged

Offline mattschust

  • Newbie
  • *
  • Posts: 1
Re: Google not Working when VPN is On
« Reply #4 on: May 14, 2019, 05:22:24 PM »
Same here. I am getting tired of the biased treatment of browsers when in VPN mode. Also, AVAST is more or less forcing or hard selling the yahoo browser even to the point of what feels like punishment when I did not choose the Yahoo browser for default. I have been a PAYING member for many years. Avast is becoming cumbersome and intrusive.
Logged

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 7170
  • When you think you know, Think Again
Re: Google not Working when VPN is On
« Reply #5 on: May 14, 2019, 05:27:36 PM »
Quote from: mattschust on May 14, 2019, 05:22:24 PM
Same here. I am getting tired of the biased treatment of browsers when in VPN mode. Also, AVAST is more or less forcing or hard selling the yahoo browser even to the point of what feels like punishment when I did not choose the Yahoo browser for default. I have been a PAYING member for many years. Avast is becoming cumbersome and intrusive.

"Yahoo Browser" ???
We're talking Google here (Chrome)

edit: There has been no issues here with my VPN and Google.
Logged

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5591
  • Spartan Warrior
Re: Google not Working when VPN is On
« Reply #6 on: May 15, 2019, 05:50:33 AM »
Quote from: mattschust on May 14, 2019, 05:22:24 PM
Same here. I am getting tired of the biased treatment of browsers when in VPN mode. Also, AVAST is more or less forcing or hard selling the yahoo browser even to the point of what feels like punishment when I did not choose the Yahoo browser for default. I have been a PAYING member for many years. Avast is becoming cumbersome and intrusive.
Not aware of Avast running a 'Yahoo Browser' but do know the Google browser is sometimes installed by Avast during an Avast install via a default opt-in.

https://duckduckgo.com/?q=what+is+yahoo+browser%3F&t=ffab&ia=web  Appears Yahoo is running a browser setting tool but Avast is not connected to it.  See preceding link for more information. 
Logged
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

Offline Vít

  • Avast team
  • Newbie
  • *
  • Posts: 2
Re: Google not Working when VPN is On
« Reply #7 on: May 28, 2019, 03:39:33 PM »
Hello,

we have identified some issues between Secureline infrastructure and Google services. This has now been fixed and Google services should work without problems when connected to Secureline. If the issue still persists for you, please let us know.

Best regards,
V.H.
Logged
Pages: [1]   Go Up
« previous next »