Author Topic: SecureLine VPN VERY SLOW  (Read 9456 times)

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Offline physicsboy

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SecureLine VPN VERY SLOW
« on: March 30, 2019, 09:56:35 PM »
since upgrading to the latest version my secureline vpn is VERY slow - in prior testing it had about a 10% impact on speed - ow it's 50% or worse.  It's unusable, so I no longer use it.  Anyone else seeing this?

Steve

Offline schmidthouse

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Re: SecureLine VPN VERY SLOW
« Reply #1 on: April 01, 2019, 05:20:38 PM »
No issue here.
Speed depends on a number of overlying circumstances: Server chosen, time of day, high or low useage at the time and also your local setup. :)
***HP ENVY 15K LT W10 Pro 2004 64Bit/750GB HD/16GB Ram/Avast Premium 20.7.2421b/Secureline v.5.6.4982/ADU v.20.1b/VS 5.77/ASB v.84b/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 2004 64Bit/1TB HD/8GB Ram/Avast Premium 20.7.2421b/ADU v.20.1b/ASB v.84b/SANDBOXIE/Prey Project/HotSpot Shield vpn
     
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Offline Simon234

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Re: SecureLine VPN VERY SLOW
« Reply #2 on: May 20, 2019, 01:03:39 PM »
I've noticed around a permanent 30-50% decrease in speed recently with the london p2p server


Offline Mika5499

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Re: SecureLine VPN VERY SLOW
« Reply #3 on: May 25, 2019, 11:18:02 PM »
Hello

Im new on this forum and I feel also really sad when I use my VPN, speed goes down around 50% !

I've noticed that the speed of the VPN ist blocked a 100mbits/s

Excuse its in french but its easily understandable.

Anyone has an idea to change this 100mbit/s in 1gbit/s ??

Thank you


Offline mchain

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Re: SecureLine VPN VERY SLOW
« Reply #4 on: May 27, 2019, 10:38:20 PM »
Hi Mika5499,

How fast an internet connection will be will depend on the capabilities and design of the network driver in use.  Avast uses the one indicated, and it would likely have to be upgraded to run at 1gbits/s.  As things stand now, avast SecureLine TAP Adapter v3 is what it is.

Which, is likely why both you and the OP, are reporting a 50% drop in connection speed over non-VPN network connections. 

But that information is missing in physicsboy's original post.  Because of that missing information, rather difficult to pinpoint the cause without it. 

I'm using an older system where the max speed is 100mbits/s, so the drop in speed is really not noticeable, but it is still there.  If you are running 1gbits/s, and running a faster network setup than I have, then you would see a greater drop than I.
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Offline Marty2332

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Re: SecureLine VPN VERY SLOW
« Reply #5 on: June 06, 2019, 05:29:43 PM »
What i've noticed is that if you download a large amount your isp may limit your speed even though you are using vpn. Your vpn may even refuse to connect if you download a lot.

Usually several hours of not downloading will resolve this issue, but that's the main cause of speed decrease i found when first using the vpn.

Offline dustinharwell1968

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Re: SecureLine VPN VERY SLOW
« Reply #6 on: June 24, 2019, 05:08:04 PM »
Yes I've had to cancel my Avast VPN because it was so slow it was unusable. A shame because I am a huge fan of Avast products.

Offline Mike Towel

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Re: SecureLine VPN VERY SLOW
« Reply #7 on: July 16, 2019, 03:24:58 PM »
since upgrading to the latest version my secureline vpn is VERY slow - in prior testing it had about a 10% impact on speed - ow it's 50% or worse.  It's unusable, so I no longer use it.  Anyone else seeing this?

Steve

I also noticed this, unfortunately, but I don’t use another service yet, I think everything will work out.

Offline schmidthouse

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Re: SecureLine VPN VERY SLOW
« Reply #8 on: July 16, 2019, 04:48:26 PM »
My experience is similar to Mchain's.
Most Server locations are fine, with minimal speed reduction for me here in Canada.
If I choose a 'distant' server,(not the Optimal Server, Seattle) for example 'Republic of Singapore' the speed reduction is quite a bit slower.
***HP ENVY 15K LT W10 Pro 2004 64Bit/750GB HD/16GB Ram/Avast Premium 20.7.2421b/Secureline v.5.6.4982/ADU v.20.1b/VS 5.77/ASB v.84b/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 2004 64Bit/1TB HD/8GB Ram/Avast Premium 20.7.2421b/ADU v.20.1b/ASB v.84b/SANDBOXIE/Prey Project/HotSpot Shield vpn
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
LAYERED SECURITY SOFTWARE PROTECTION

Offline daniel1329

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Re: SecureLine VPN VERY SLOW
« Reply #9 on: July 25, 2019, 12:40:29 AM »
i chose not to use vpn when i oppen youtube or face book. it buffering all the time. so i am waiting my contract to vpn will end which is 1 year.

Offline Simon234

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Re: SecureLine VPN VERY SLOW
« Reply #10 on: August 31, 2019, 11:16:23 PM »
I'm currently capped/throttled to 22 mbps when without my vpn i am at 120 mbps. Absolutely not cool.

That is with any vpn server. My ips is virgin media.

Offline ambisagrus

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Re: SecureLine VPN VERY SLOW
« Reply #11 on: April 10, 2020, 04:01:05 AM »
I have the same problem. Without SecureLine connected, I am running over 200Mbps. With it connected, I am running less than 20Mbps. That is completely unacceptable for a modern VPN service.

Offline Asyn

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Re: SecureLine VPN VERY SLOW
« Reply #12 on: April 10, 2020, 05:54:19 AM »
Worldwide, many people are working/learning/communicating from home (Covid-19) right now.
This will most probably lead to much higher server loads than usual and slow down connections.
Win 8.1 [x64] - Avast PremSec 20.7.2422.B#2 [UI.547] - CC 5.70 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline cytomnie

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Re: SecureLine VPN VERY SLOW
« Reply #13 on: April 17, 2020, 11:40:00 PM »
Bonjour,

 Asyn de quel serveur parlez vous ? du serveur VPN ? j'ai 700 Mbps VPN désactivé et 100 Mbps VPN activé, je ne pense pas que le nombre de personnes plus importantes connectées à cause du Covid 19  en soit la cause...

Offline Asyn

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Re: SecureLine VPN VERY SLOW
« Reply #14 on: April 18, 2020, 05:55:11 AM »
Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0
Win 8.1 [x64] - Avast PremSec 20.7.2422.B#2 [UI.547] - CC 5.70 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0