Multiple profiles and avast4.ini

[alanrf]

I'll answer my own question.

Naviscope is a form a web accelerator software.  While it sounds like a very useful product I found this quote in a review of it:

Naviscope modifies the POP email client settings and routes all requests to the local host. This prohibits access to any email server (e.g. Yahoo Mail) to send mails. This works fine with your ISP except with any email server because the service needs you to be server-authenticated before it sends email. You may disable Naviscope while using email. It's not a problem if you have an NIC and use a fixed IP address.

It seems likely that Naviscope is the cause of preventing your mail from being scanned by avast.

[alanrf]

OK, I may have to take that back.

I just installed Naviscope (8.7 - does not seem to have been updated very recently) on my system. 

I downloaded new mail in Thunderbird (1.5.0.4) I also have multiple profiles.  avast scanned the downloaded mail and inserted the X-Antivirus headers in the scanned mails.

So, we may need to look for other causes.

In your Thunderbird POP accounts ... what is the port number set for the accounts you are accessing?

[aecvizpro]

POP = 110
SMTP = 25

[aecvizpro]

O.K.

I've narrowed it down some.

Naviscope is not the problem.  I verified that my wife's computer works correctly (avast scanns and inserts the appropriate text msg.) whether Naviscope is running or not.

The ONLY differences between her machine and mine is that in Thunderbird, I have several e-mail accounts that I check vs. just 1 on her machine.

For what it's worth.

Any ideas ?

[alanrf]

I have 12 accounts in my main Thunderbird profile ... (just to continually check a range of different email account types).  No problem with any of them being scanned by avast (except for the secure access accounts - which avast cannot access).

So let's just check.

1) is the Internet Mail provider showing as "The provider is currently running"?

2) is anything reported in the "Last scanned" or "Scanned count" lines?

3) you are using regular POP3 accounts with a server name of something like "mail.myispserver.net"?

[aecvizpro]

I have 12 accounts in my main Thunderbird profile ... (just to continually check a range of different email account types).  No problem with any of them being scanned by avast (except for the secure access accounts - which avast cannot access).

So let's just check.

1) is the Internet Mail provider showing as "The provider is currently running"?  YES

2) is anything reported in the "Last scanned" or "Scanned count" lines?  NOTHING

3) you are using regular POP3 accounts with a server name of something like "mail.myispserver.net"?  YES

Well, I just happened to reboot my computer last night, and now the msg's. are showing up, so I guess you have to reboot after making any .ini changes.  Thanks to everyone for their help.

 

[junialambert]

I should have added as David and Tech did ...

If you use WinNT/2000/XP then the avast Internet Mail scanner (if you have it running) will automatically perform the mail scans.

For Win98/Me then additional one-time setup is needed and would need to be done on each profile in turn.