Author Topic: open the app failure  (Read 2194 times)

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Offline compostcorner

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open the app failure
« on: April 01, 2019, 07:17:37 PM »
hi everyone, when i go to the open the "open the app" tab in passwords i get a box up automatically showing an email address and asking me for my account password, it says "please log in with your avast account to continue sync and backup", i dont want to sync and back up anything, the problem is that the email address it shows is the wrong one, and i cant find a way to change it,this happens on chrome and firefox, so i dont want to sync and back up anything, and its also the wrong email address that i cant seem to change, any suggestions please.

Offline bob3160

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Re: open the app failure
« Reply #1 on: April 01, 2019, 10:09:43 PM »

You can change your email address in your my.avast.com portal.See if this helps you set up the correct email address:
https://youtu.be/vy9ZR4P0Tbs
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