Author Topic: Can't cancel subscription  (Read 1265 times)

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Offline unsatisfiedcustomer

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Can't cancel subscription
« on: April 02, 2019, 11:44:28 PM »
I got an email the other day saying that my Avast free trial would get renewed April 3.  I went to cancel it using the "find order" email they sent, but the website has no option to cancel the subscription.  How do I cancel the subscription? And if a team member cannot help me, is there any way I can preemptively cancel the subscription through my bank? Thank you.

Offline Pondus

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Re: Can't cancel subscription
« Reply #1 on: April 02, 2019, 11:59:04 PM »
Orders, Renewals, and Refunds - FAQs
https://support.avast.com/en-eu/article/Order-Renew-Refund-FAQ


Quote
is there any way I can preemptively cancel the subscription through my bank?
I guess your bank has to answer that



Offline bob3160

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Re: Can't cancel subscription
« Reply #2 on: April 03, 2019, 12:32:24 AM »
It's a lot easier and probably less trouble free to use the link Pondus posted. :)
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