Author Topic: Clean up License code  (Read 1123 times)

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Offline gcarrerase

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  • Posts: 1
Clean up License code
« on: April 08, 2019, 04:32:13 PM »
Hi

I have the cleanup subscription, but it's not working.

When i try to enter the license code, i saw that is the same number as my Avast premiere product when i use the clean up, it stars scanning and then send me to purchase the product. And i can't find the option to download a license file...

Offline BWhit

  • Avast team
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  • Posts: 273
Re: Clean up License code
« Reply #1 on: April 09, 2019, 10:38:16 AM »
Hi gcarrerase,

I'm sorry for the trouble that you were experiencing trying to activate the Cleanup license. There was an issue with the license in our systems - I have corrected this now so that you can activate the application straight away using the activation code (to do this, please open Avast Cleanup > click "Menu" in the top right corner > click "My Licenses" > click "Enter a valid activation code").

Please let me know if you have any further issues with the activation.