Author Topic: avast unauthorized get my money  (Read 3008 times)

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Offline Haymania

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avast unauthorized get my money
« on: April 19, 2019, 09:47:44 PM »
Hey guys,sorry i am from Turkey my english not good but i need help avast today get my money 95turkish lira Although I have come off the Automatic renewal, now I'm taking what I can do about it if they do not do e-mail and do not return together to the customer service I have experienced in the climate of Turkey.Please someone help me  i need this money cas its my last money.
My Order number:

31178180908

Online bob3160

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Re: avast unauthorized get my money
« Reply #1 on: April 19, 2019, 09:50:38 PM »
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Haymania

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Re: avast unauthorized get my money
« Reply #2 on: April 19, 2019, 09:57:00 PM »

Offline DavidR

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Re: avast unauthorized get my money
« Reply #3 on: April 19, 2019, 10:40:07 PM »
yes
Refund request: https://support.avast.com/en-us/contact/sales_refund/

i did this but noone did return

When did you do this ?
What was the support ticket ID number you were given ?
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Offline Haymania

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Re: avast unauthorized get my money
« Reply #4 on: April 19, 2019, 10:58:11 PM »
i did today i dont remember ticker number but i did,and my mail adress:haymania48@gmail.com you can check it maybe

yes
Refund request: https://support.avast.com/en-us/contact/sales_refund/

i did this but noone did return

When did you do this ?
What was the support ticket ID number you were given ?

Online bob3160

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Re: avast unauthorized get my money
« Reply #5 on: April 19, 2019, 11:01:18 PM »
We don't work for Avast. We use the product just like you.
Post the Support Ticket # and we'll pass it on to Avast.

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Offline Haymania

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Re: avast unauthorized get my money
« Reply #6 on: April 19, 2019, 11:08:54 PM »
Ticket number:08473056

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Re: avast unauthorized get my money
« Reply #7 on: April 19, 2019, 11:36:32 PM »
Ticket number:08473056
Reported to Avast. Now you need to be patient. Also remember that this is Easter weekend.
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Offline DavidR

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Re: avast unauthorized get my money
« Reply #8 on: April 20, 2019, 12:51:58 AM »
i did today i dont remember ticker number but i did,and my mail adress:haymania48<snip> you can check it maybe

yes
Refund request: https://support.avast.com/en-us/contact/sales_refund/

i did this but noone did return

When did you do this ?
What was the support ticket ID number you were given ?

Considering you only did it today, it is unlikely that you would have received a reply on the same day, other than possibly an auto response email acknowledging the support ticket contact. 

It can take up to 5 working days for it to be dealt with, so with this as Easter weekend business days will make this longer. 

If you have a valid request for refund, you will get it, the time to process this isn't an issue if you have a valid refund request.

I would suggest modify or remove your email address in a public forum, it could be harvested by a spam bot.
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Offline Haymania

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Re: avast unauthorized get my money
« Reply #9 on: May 03, 2019, 02:14:19 PM »
Damn.10 days ago avast send me a mail we can do this in 7 business day but they dont anything.So how can i get my money why noone help me?

Offline Haymania

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Re: avast unauthorized get my money
« Reply #10 on: May 03, 2019, 02:16:14 PM »
i 1 more send ticket,ticket number:08546058
how can they be so irresponsible

Online bob3160

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Re: avast unauthorized get my money
« Reply #11 on: May 03, 2019, 02:20:40 PM »
i 1 more send ticket,ticket number:08546058
how can they be so irresponsible
Each time you send a new ticket, the process starts all over again. Have a little patience.
If you're entitled to a refund, you will receive it.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq