Author Topic: Sandbox not working  (Read 2360 times)

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Offline Ilja9

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Sandbox not working
« on: April 21, 2019, 10:42:45 AM »
I can not sandbox apps

Version: 19.4.2374 (build 19.4.4318.455) A IS

One Year license

these options are greyed out


any ideas please ?

Offline Pondus

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Re: Sandbox not working
« Reply #1 on: April 21, 2019, 10:47:19 AM »
Repair and reboot   >>>   https://support.avast.com/en-eu/article/Repair-Antivirus

any change?



Offline Ilja9

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Re: Sandbox not working
« Reply #2 on: April 21, 2019, 11:10:24 AM »
thanks for fast answer, but that not helped  :-[

Offline Asyn

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Re: Sandbox not working
« Reply #3 on: April 21, 2019, 11:16:16 AM »
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mchain

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Re: Sandbox not working
« Reply #4 on: April 24, 2019, 06:04:31 AM »
Please provide info requested by Asyn.

See default settings per Sandbox as installed.
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801