Author Topic: HOW CAN I REMOVE SOME OF MY AVAILABLE LICENSES?  (Read 822 times)

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Offline Tom_798

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HOW CAN I REMOVE SOME OF MY AVAILABLE LICENSES?
« on: April 27, 2019, 10:39:48 PM »
I'm showing several "available licenses" (eg  Avast Internet Security & Avast Premier), but there is only one license number for all.  The reason I want to find out about this is that Avast keeps requesting to restart my computer.  The reason for that is that it is switching between Premier & Internet Security.  I had Avast Free Antivirus installed initially until I added a new license number & that is when the "trouble" started.  I can show these licenses using a screen shot if needed.
« Last Edit: May 01, 2019, 05:48:08 PM by Tom_798 »

Offline Asyn

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Re: how can i remove some of my available licenses?
« Reply #1 on: April 28, 2019, 07:12:01 AM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 20.10.2440.Beta#3 [UI.581] - CC 5.74 - EEK - FF ESR 78.5 [NS/AOS/uBO/PB] - TB 78.5 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Tom_798

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Re: how can i remove some of my available licenses?
« Reply #2 on: May 01, 2019, 05:46:09 PM »
   Hi- I did exactly what you recommended & waited while I saw "Repair App" running.  I waited 2-1/2 hours & did not see where it had completed.  I then "X" -ed it out.  I don't think it did anything for my problem.  Why or what can I try to remedy this problem which occurs about every 2-3 days? 

Offline Asyn

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Re: HOW CAN I REMOVE SOME OF MY AVAILABLE LICENSES?
« Reply #3 on: May 02, 2019, 05:45:03 AM »
Win 8.1 [x64] - Avast PremSec 20.10.2440.Beta#3 [UI.581] - CC 5.74 - EEK - FF ESR 78.5 [NS/AOS/uBO/PB] - TB 78.5 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0