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Author Topic: Avast not WORKING ! Help !  (Read 2336 times)

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Offline hannon31

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Avast not WORKING ! Help !
« on: April 28, 2019, 06:46:24 AM »
Guys,

All of a sudden, my Avast has stopped working today. I have version 18.8.4084.409 running on Windows XP SP3.

When I sign on to windows, I get an error on loadup telling me that something is corrupt in my Avast folder and that I should run chkdsk.

I tried to repair avast, but when I click on repair, nothing happens.

When I try to run Avast, I get :

UI failed to load
AV service not responding

I press restart, and nothing happens.

I also get RPC server not available when I try to run the update.

It was working fine yesterday, so I do not know what could have happened ? I have not done anything or made any changes to my computer.

Can someone please shed some light on this problem for me ?

Thanks in advance !
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Offline Asyn

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Re: Avast not WORKING ! Help !
« Reply #1 on: April 28, 2019, 11:35:14 AM »
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline hannon31

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Re: Avast not WORKING ! Help !
« Reply #2 on: April 28, 2019, 08:59:02 PM »
Quote from: Asyn on April 28, 2019, 11:35:14 AM
-> https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load

Yes, I did the steps exactly and it didn't work. I get the same error message on Windows startup :

avast\setup\setup.ini is corrupt and unreadable. Please run chkdsk

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Offline Asyn

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Re: Avast not WORKING ! Help !
« Reply #3 on: April 29, 2019, 06:43:53 AM »
Well, run chkdsk - maybe your drive is getting buggy...
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline hannon31

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Re: Avast not WORKING ! Help !
« Reply #4 on: May 08, 2019, 05:41:10 AM »
Quote from: Asyn on April 29, 2019, 06:43:53 AM
Well, run chkdsk - maybe your drive is getting buggy...

It must have been quite buggy, as my running of chkdsk has seemed to have solved the Avast problem.  :) Whew !
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Offline stibi

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Re: Avast not WORKING ! Help !
« Reply #5 on: May 08, 2019, 05:10:59 PM »
After this I would check the harddisk with a tool like HDTune. Maybe there are defect sectors.
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Offline bob3160

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Re: Avast not WORKING ! Help !
« Reply #6 on: May 08, 2019, 11:17:54 PM »
Quote from: stibi on May 08, 2019, 05:10:59 PM
After this I would check the harddisk with a tool like HDTune. Maybe there are defect sectors.
Hope you have an image backup so that if your HD fails, you have a way to recoup.
https://youtu.be/y-2eawp0bB4
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