Author Topic: refund requst  (Read 1954 times)

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Offline Tudor8

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refund requst
« on: April 29, 2019, 10:47:45 PM »
Hi! i did a refund request because by mistake i pay for a full license version for a year that i did not wanted but i am not sure if the request go to them because by mistake i did 2 of them the first one at billing address i did not know what to  write and i just but my home address there in the second one i put the billing address from my order but because i did not receive an email from doing those 2 request  i am afraid that non of them where correct can you guys help me

ps: I am sorry for my bad English

Offline schmidthouse

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Re: refund requst
« Reply #1 on: April 29, 2019, 11:33:03 PM »
It usually takes a couple of "business" days.
Did you submit the 'Refund Request' from here:https://support.avast.com/en-us

Offline Tudor8

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Re: refund requst
« Reply #2 on: April 30, 2019, 12:43:39 AM »
yes

Offline Tudor8

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Re: refund requst
« Reply #3 on: April 30, 2019, 10:02:32 AM »
The emai that I use is not this from forum the emai is xxxx@xxxxx.com
« Last Edit: April 30, 2019, 11:53:14 AM by BWhit »

Offline DavidR

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Re: refund requst
« Reply #4 on: April 30, 2019, 11:14:08 AM »
The emai that I use is not this from forum the emai is<snip>

I would suggest that you modify or remove your email address as it could be harvested by a spambot.  The forums (and your email) would be publicly available, you should really only communicate it privately.

« Last Edit: April 30, 2019, 03:27:02 PM by DavidR »
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Offline BWhit

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Re: refund requst
« Reply #5 on: April 30, 2019, 11:59:19 AM »
Hi,

I have removed the email address from the post. I can confirm that the refund request was received and is being processed for you.

Offline schmidthouse

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Re: refund requst
« Reply #6 on: April 30, 2019, 10:35:23 PM »
Thanks BWhit. :)