Author Topic: Cannot install Avast on Mac  (Read 1653 times)

0 Members and 1 Guest are viewing this topic.

Offline nobe6i

  • Newbie
  • *
  • Posts: 1
Cannot install Avast on Mac
« on: May 02, 2019, 10:27:51 AM »
Hello,

I am having some trouble. I cannot install Avast free edition. I download the program. I double click on the icon. Then I get the box with the welcomes where have to agree with the licenses, destination, installation, etc. The first option in Introduction. One is supposed to be able to press continue. I cannot press continue the icon is not lite up. What is going on and how do I fix it. I had Norton anti-virus but I ran a script to remove it from my computer I believe completely, so there shouldn't be that problem.

Thank You

Offline lukas.hasik

  • Avast team
  • Advanced Poster
  • *
  • Posts: 905
  • Product manager for Secure Internet in Avast One
Re: Cannot install Avast on Mac
« Reply #1 on: May 13, 2019, 03:27:32 PM »
Dear nobe6i,
Would you mind to provide us a screenshot of the situation? There might be also some logs in your /tmp directory. All the logs start with avast-.

Lukas
Quality is also a feature.