Avast Banking mode is not working (again)

[bob3160]

My bank mode freezes up. first the ability to type anything stops, and then the entire screen background turns grey. I have to restart my computer to do anything else. I have uninstalled and reinstalled several times. Has there been any resolution to this problem?

Have you tried this?

Maybe it's time for a clean install of the Secure Browser
Download the installer from here, https://www.avast.com/en-us/secure-browser
Download the Secure Browser Removal tool from here, https://download.avastbrowser.com/avast_secure_browser_uninstall.exe
Save your Bookmarks via the Book Marks Manager if you have custom bookmarks so you can import them when you re-install.
Uninstall Secure Browser via Programs and Features - Reboot
Run the removal tool, reboot, run the installer import your favorites if you saved them.
A video to help with the installation: https://youtu.be/r_VLA0HMLQM
Report back if that's solved the problem or not.

[dellsttn]

Thank you, I'll try this later tonight.

[bob3160]

Thank you, I'll try this later tonight.

Bankmode is working without problems here.

[chris..]

Thank you, I'll try this later tonight.

Bankmode is working without problems here.

What about the notification when you visit your bank?

....
More of that, ASB offers me the possibility (notifying) to open the banking mode when I consult my bank's website

You had stated that you have your bank set to auto start in Bank Mode. That's different from the current problem which has already been acknowledged by Avast.
Hope it gets fixed soon.

You were telling us that avast had recognized this problem(different from the one corrected September 26th in the morning regarding the total absence of the bank mode), but nothing official and public has filtered out for now 
I remind you that on my side, the notification has always been displayed when I consult my bank (screenshoot,banner that I do not have if the site visited is not a banking site) and that it was not a general problem

[bob3160]

@Chris,
That wasn't the question asked by the person reporting a problem.

[chris..]

@bob3160
I suspected it, but as you said that your bank mode worked without problems and not without the specific problem reported by the person, I asked the question  ... but obviously you think it's not necessary to inform us of the problem you had 1 month ago and which avast seemed to be working on.
Unless there has never been a problem other than the one I mentioned above, i.e. not all banks have their own websites detectable as such, and this has been the case since the beginning of ASB

[bob3160]

@bob3160
I suspected it, but as you said that your bank mode worked without problems and not without the specific problem reported by the person, I asked the question  ... but obviously you think it's not necessary to inform us of the problem you had 1 month ago and which avast seemed to be working on.
Unless there has never been a problem other than the one I mentioned above, i.e. not all banks have their own websites detectable as such, and this has been the case since the beginning of ASB

That still doesn't lessen the added benefit of using bank mode.

[chris..]

Yes, but not all the advantages (for you) since you lack (you lacked?) the notification banner that would make ASB and its bank mode a product that fully corresponds to its functions, in particular Setting N°5-A:

Show Bank Mode notification prompt on banking websites (enabled by default): this option enables Bank Mode to show you a notification banner at the top of your screen when you visit a banking website. Click Open In Bank Mode on the notification banner to open the website with the Bank Mode virtual desktop, and keep your financial data protected.

Since Avast is notified,why don't you want to communicate / answer my question about this anymore?
Resolved? Not yet? Avast returns? Or did you give up?
Now that you have understood that my question (13:10) was directly addressed to you and not in relation to the dellsttn problem, can you answer it frankly and straightforwardly
If I don't have any personal problems with it, others in your case might be interested.
it is the basis of a help forum

[bob3160]

It turns out I do have a problem.
I can't activate the PW Mgr in Bank Mode.
There isn't any way to re-activate it for the Secure Browser while in Bank mode.

[bob3160]

I've just been told that the problem is being investigated.

[chris..]

It turns out I do have a problem.
I can't activate the PW Mgr in Bank Mode.
There isn't any way to re-activate it for the Secure Browser while in Bank mode.

Same here

[3guesses]

I've just been told that the problem is being investigated.

Which problem exactly, Bob?  Thanks - 3g

[bob3160]

I've just been told that the problem is being investigated.

Which problem exactly, Bob?  Thanks - 3g

Read my post. Can't reactivate the browser.

[3guesses]

I've just been told that the problem is being investigated.

Which problem exactly, Bob?  Thanks - 3g

Read my post. Can't reactivate the browser.

I'm still not entirely clear what problem is being investigated.  I have the same problem that others have reported (just a blank grey page when I select Bank mode), so I was trying to ascertain whether or not it was that problem that is currently being investigated as reading this thread that issue seems to be ongoing for quite some time now.

[bob3160]

I've just been told that the problem is being investigated.

Which problem exactly, Bob?  Thanks - 3g

Read my post. Can't reactivate the browser.

I'm still not entirely clear what problem is being investigated.  I have the same problem that others have reported (just a blank grey page when I select Bank mode), so I was trying to ascertain whether or not it was that problem that is currently being investigated as reading this thread that issue seems to be ongoing for quite some time now.

For your problem, try the following.

Maybe it's time for a clean install of the Secure Browser
Download the installer from here, https://www.avast.com/en-us/secure-browser
Download the Secure Browser Removal tool from here, https://download.avastbrowser.com/avast_secure_browser_uninstall.exe
Save your Bookmarks via the Book Marks Manager if you have custom bookmarks so you can import them when you re-install.
Uninstall Secure Browser via Programs and Features - Reboot
Run the removal tool, reboot, run the installer import your favorites if you saved them.
A video to help with the installation: https://youtu.be/r_VLA0HMLQM
Report back if that's solved the problem or not.