Author Topic: "Wrong Master Password" on Windows/Firefox  (Read 2299 times)

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Offline blue_dolphin_velvet_gerbera

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"Wrong Master Password" on Windows/Firefox
« on: May 06, 2019, 03:02:06 PM »
I've been trying everything to make it work, but when I try to access my passwords on windows and enter the Master Password (I never changed, edited or anything of the sort), I just can't. I also tried on Avast Passwords for Firefox and I get "wrong master password".

I've already uninstalled Avast 3 times, same with the Firefox Add-on and I'm scared of entering a completely new master password (hence, delete all my stored passwords) because I might not recover them (even though the sync tool might do the job. Or might not!??)!

It's working perfectly on my Android cellphone and it's the only reason why I haven't gone completely mad!

I rely (sadly) too much on this solution to avoid memorizing my passwords and now that it doesn't work, I'm freaking out!!!

PLEASE HELP!!!

Offline bob3160

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Re: "Wrong Master Password" on Windows/Firefox
« Reply #1 on: May 06, 2019, 10:38:47 PM »
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://

Offline blue_dolphin_velvet_gerbera

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Re: "Wrong Master Password" on Windows/Firefox
« Reply #2 on: May 08, 2019, 11:08:43 PM »
Nope, thanks but it didn't. I tried to contact support but there's a vicious cycle that makes them unreachable.

Offline bob3160

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Re: "Wrong Master Password" on Windows/Firefox
« Reply #3 on: May 08, 2019, 11:10:42 PM »
Nope, thanks but it didn't. I tried to contact support but there's a vicious cycle that makes them unreachable.
Only if you're using the free version.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://

Offline blue_dolphin_velvet_gerbera

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Re: "Wrong Master Password" on Windows/Firefox
« Reply #4 on: May 08, 2019, 11:15:56 PM »
Sweet baby Jesus! I'm screwed! And in a very very bad way! :(

Offline bob3160

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Re: "Wrong Master Password" on Windows/Firefox
« Reply #5 on: May 08, 2019, 11:23:33 PM »
Sweet baby Jesus! I'm screwed! And in a very very bad way! :(
If it's your Firefox master password, maybe this will help:
https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://