Author Topic: Trouble runnung an exe Avast file  (Read 1160 times)

0 Members and 1 Guest are viewing this topic.

Offline Horse237

  • Newbie
  • *
  • Posts: 1
Trouble runnung an exe Avast file
« on: May 07, 2019, 02:30:53 AM »
I had Avast free anti-virus installed when I bought this Windows 7 machine. I signed up fro Avast Premiera and Windows Driver Updating tool.
Somehow I downloaded a copy of the Avast exe file to upgrade I assume.
But I cannot open or run the exe file.
It asks me to open it so I used IE Explorer. The browse list didn't offer much help.
Nothing happens in exe. Still can't get to run.
I tried the tech support number but nobody answered. Just hold. I can't afford to waste minutes on hold.
Should I delete and start over.
I did manage to activate the existing Avast file using the code they sent me. I tried to start Avast. It said this will take a few minutes but I got nothing after an hour.
I wish they had tech support.
Any suggestions.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Trouble runnung an exe Avast file
« Reply #1 on: May 07, 2019, 07:24:54 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0