Smart Scan has recently freezing on network issues/threats during scan

[wlkeen21]

Recently, the smart scan in Avast Premier will stick on 80%.  It completes all tasks except network issues.  It doesn't finish.  I have uninstalled the program and reinstalled it.  The issue has remained throughout the re-installation.

[Be Secure]

Do Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

[wlkeen21]

Thank you for your suggestion.  Unfortunately, I tried the "Repair App" before moving on to the uninstall and fresh install.  Thank you again for the help! 

[bob3160]

Thank you for your suggestion.  Unfortunately, I tried the "Repair App" before moving on to the uninstall and fresh install.  Thank you again for the help!

Have you restarted the system?

[wlkeen21]

Yes, I have restarted the system from the repair attempt and the reinstall.  I do not leave my computer on constantly.  I only turn it on when it used and shut down once all work is complete.

[bob3160]

Yes, I have restarted the system from the repair attempt and the reinstall.  I do not leave my computer on constantly.  I only turn it on when it used and shut down once all work is complete.

There is a difference between shutting it down and starting it back up and doing a Restart.