Author Topic: I Can't Update, nothing working  (Read 1208 times)

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Offline CrazyMonkey

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I Can't Update, nothing working
« on: May 16, 2019, 01:37:09 PM »
Hi, my avast needs updating.

when i click update i get this and nothing else happens



When i click to open avast interface i get this and nothing else



What should i do?

Thanks

Offline Be Secure

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Re: I Can't Update, nothing working
« Reply #1 on: May 16, 2019, 01:40:44 PM »
Do Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

OR

1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

If Repair doesn't fix the problem, try the following:
If your Avast settings are not the default settings and you want them restored after the Clean Install, follow this before removing Avast.
https://goo.gl/TXjM7h
Clean Install of Avast:
https://goo.gl/4Ptzkf
PC- Windows10 EDU 64Bit,avast! free 21.1.2449,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
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Offline CrazyMonkey

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Re: I Can't Update, nothing working
« Reply #2 on: May 16, 2019, 01:47:49 PM »
after "Control Panel -> Add/Remove programs"

it has "Uninstall" and "Change" but not 'Repair'

I get this when i click change


Offline Be Secure

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Re: I Can't Update, nothing working
« Reply #3 on: May 16, 2019, 01:56:14 PM »
If you select Uninstall what it display you?
Mine was showing repair
« Last Edit: May 16, 2019, 02:00:50 PM by Be Secure »
PC- Windows10 EDU 64Bit,avast! free 21.1.2449,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
Security Enthusiast

Offline CrazyMonkey

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Re: I Can't Update, nothing working
« Reply #4 on: May 16, 2019, 02:24:28 PM »
clicked uninstall, had the option to repair and thats worked  :D

Thanks for the help much appreciated