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Author Topic: Infection Blocked! - Spark Email  (Read 1729 times)

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Offline palmerj2

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Infection Blocked! - Spark Email
« on: May 12, 2019, 06:03:03 PM »
I recently installed the Spark email client on my Mac desktop (and my iPhone) and I love it.  However, I continually get pop-up messages from Avast saying Infection blocked! Process: /Applications/Spark.app/Contents/MacOS/Spark --- and then the address of the file Spark is attempting to save.  An image of the pop-up is attached.  Is there some way to override this?  I'm confident that it's not a threat.  Thanks. 
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Offline Milos

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Re: Infection Blocked! - Spark Email
« Reply #1 on: May 13, 2019, 09:28:36 AM »
Hello,
the detection means that the PDF contains an URL which is blocked. Without the file we cannot say more details.

Milos
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Offline lukas.hasik

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  • Product manager of Avast Security for Windows
Re: Infection Blocked! - Spark Email
« Reply #2 on: May 13, 2019, 03:35:24 PM »
If you think that the file should not  be reported as a virus then report it as False positive at https://www.avast.com/false-positive-file-form.php
If the file has been moved to virus chest already then report it from the AV - https://support.avast.com/en-eu/article/Use-Mac-Security-Virus-Chest
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Quality is also a feature.
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