Author Topic: Avast blocks clients website  (Read 1298 times)

0 Members and 1 Guest are viewing this topic.

Offline klas.gustafsson

  • Newbie
  • *
  • Posts: 2
Avast blocks clients website
« on: May 14, 2019, 11:22:21 AM »
Hi,
Avast stops connections to my clients website (https://pb.kf.se).
"/../ infected with URL:phishing"

What triggers this block, and how can we unblock it?


Offline savcin

  • Avast team
  • Full Member
  • *
  • Posts: 113
Re: Avast blocks clients website
« Reply #1 on: May 14, 2019, 11:38:12 AM »
Detection has been disabled.

Offline klas.gustafsson

  • Newbie
  • *
  • Posts: 2
Re: Avast blocks clients website
« Reply #2 on: July 02, 2019, 02:13:35 PM »
Do you mind explaining this. What detection? How can we enable it?

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88895
  • No support PMs thanks
Re: Avast blocks clients website
« Reply #3 on: July 02, 2019, 02:40:41 PM »
The short answer is, you shouldn't have to do anything, enable or disable it.

The virus detection for that URL has been removed/corrected from/in the virus database, so Avast users visiting that location shouldn't get an alert.  Avast users should get automatic virus definitions (by default).

I have just visited the link you gave and no alert.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security