Author Topic: What do I do? Please help me! [Internet connection]  (Read 9984 times)

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Offline Nodar

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Re: What do I do? Please help me! [Internet connection]
« Reply #30 on: May 20, 2019, 11:45:11 PM »
I uninstalled Avast Secure Browser and I tried Google Chrome but I still have the problem and google chrome Froze. so I reconnected again.

What do I do?

What about uninstalling all chrome browsers [Google Chrome and Avast Secure Browsers] and deleting some chrome codes using FRST?
Then installing chrome Browsers again.
What I mean is maybe we should start from 0

I don't know I am just suggesting.

And did you see this? https://ibb.co/pPdLrTd I already posted that in my first post. I want to make sure you saw that.
And I don't know if what is written in that screenshot happens to me or not, but that is what I got from my other anti virus -when I made a scan- before I uninstall it.

And should I do anything here? https://ibb.co/txnBN3W
« Last Edit: May 21, 2019, 04:32:55 AM by Nodar »

Offline Pondus

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Re: What do I do? Please help me! [Internet connection]
« Reply #31 on: May 21, 2019, 07:10:07 AM »
Is problem gone if you uinstall avast?



Offline Nodar

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Re: What do I do? Please help me! [Internet connection]
« Reply #32 on: May 21, 2019, 07:28:50 AM »
The problem already started before I install Avast. Actually it is been months and my PC is still in that case.
Here is another screenshot, https://ibb.co/D7tn6xW

Nothing works....
-Avast Premier and its firewall and its Wi-Fi Inspector.
-Avast Online Security (browser extension).
-Uninstalling OpenVPN and other softwares.-------------------------------Do you want me to uninstall avast too?
-Using Google Chrome.----------------------------------------------------I re installed Avast Secure Browser again because Google Chrome didn't fix my problem.
-Deselecting "Register This Connection's Address in DNS" for IPv4 and IPv6
-Farbar Recovery Scan Tool.
-Uninstalling my other Anti Virus and its products.
-Running CMD as Administrator and Writing ipconfig command in CMD.

I need big help.  I hope Sass Drake finds a solution for this.
« Last Edit: May 21, 2019, 09:19:27 AM by Nodar »

Offline Nodar

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Re: What do I do? Please help me! [Internet connection]
« Reply #33 on: May 21, 2019, 10:13:49 AM »
I made Strong Full Virus Scan, with
-High sensitivity
-Scan for potentially unwanted programs (PUBs)
-Follow links during scan.
-Test whole files (Very slow for big files)
-High priority Scan
-Scan all types of archives
-Scan all files (very slow)

And here is what I got ...  I only know Avira VPN Crack the rest of the files I don't know them.

And I have just read about nettrans.exe and it could be the reason of my problem:-                 
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Nettrans virus (also found as Nettrans.exe virus) is a term used to identify adware that connects to a remote host to transmit and receive unknown data. Once Nettrans is on a computer it will create a service named “Prefs Secure” that loads the C:\ProgramData\PrefsSecure\Nettrans.exe program.
When you "double-click" an EXE file, your computer automatically executes these instructions designed by a software developer (eg. Kingsoft Corporation) to run a program (eg. Kingsoft FastAit 2009) on your PC.
Every software application on your PC uses an executable file - your web browser, word processor, spreadsheet program, etc. - making it one of the most useful kinds of files in the Windows operating system. Without executable files like nettrans.exe, you wouldn't be able to use any programs on your PC.

Nattrens erros The most common nettrans.exe errors that can appear on a Windows-based computer are:

"Nettrans.exe Application Error."
"Nettrans.exe is not a valid Win32 application."
"Nettrans.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
"Cannot find nettrans.exe."
"Nettrans.exe not found."
"Error starting program: nettrans.exe."
"Nettrans.exe is not running."
"Nettrans.exe failed."
"Faulting Application Path: nettrans.exe."
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------
I have never got any nettrans error before. At least Nettrans.exe and LogicHandler.exe don't run on Task Manager.

So What do I do with all these files?
Or I send you them then you analyze them all? Then at the end deciding what to delete or repair?
« Last Edit: May 21, 2019, 12:41:47 PM by Nodar »

Offline Sass Drake

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Re: What do I do? Please help me! [Internet connection]
« Reply #34 on: May 21, 2019, 07:53:53 PM »
Do you have same problem on other Wi-Fi network?

Offline Nodar

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Re: What do I do? Please help me! [Internet connection]
« Reply #35 on: May 21, 2019, 11:32:42 PM »
I have been using this network for approximately 2 years, and the problem started maybe 3 months ago,
So I don't know if I use another network I will get this problem again or not.

What do I do to fix this problem?
And what about the 18 scanned files in Avast?

I made another scan to get a report file , this time I got same issues + one = 19 issues

Here is the report file

Code: [Select]
*
* Avast Scan Report
* This file is generated automatically
*
* Scan name: Advanced Scan
* Started on: Wednesday, May 22, 2019 12:44:17 AM
* VPS: 190521-4, 05/21/2019
*

C:\Users\Karam\AppData\Roaming\Stockdanstring.tst|>Nettrans.exe [L] Win32:Adware-gen [Adw] (0)
C:\Users\Karam\Downloads\Avira Phantom VPN 2.12.8.21345 Setup + Crack\Avira Phantom VPN 2.12.8.21345 Setup + Crack\Avira Phantom VPN 2.12.8.21345 Setup + Crack\Data Reset\Data Reset.exe [L] Win32:Malware-gen (0)
C:\ProgramData\a7c11770-3c77-0\a7c11770-3c77-0.d [L] Win32:AdwareX-gen [Adw] (0)
C:\Users\Karam\AppData\Roaming\Voyabam.bin|>LogicHandler.exe [L] Win32:InstallCore-IE [PUP] (0)
C:\Users\Karam\AppData\Roaming\Voyabam.bin [L] FileRepMalware [PUP] (0)
C:\ProgramData\a7c11770-4de7-1\a7c11770-4de7-1.d [L] Win32:AdwareX-gen [Adw] (0)
C:\ProgramData\{128871a8-412c-1}\{128871a8-412c-1}.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\{366F7B1D-C7EE-32EE-96DA-6DBE963D34EF}\{366F7B1D-C7EE-32EE-96DA-6DBE963D34EF}.tmp [L] Win32:Adposhel-E [Adw] (0)
C:\ProgramData\a7c11770-3b83-1\a7c11770-3b83-1.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\9cadea51-3c75-0\9cadea51-3c75-0.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\9cadea51-4cc1-1\9cadea51-4cc1-1.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\{4bc5400b-712c-0}\{4bc5400b-712c-0}.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\{71901338-412c-1}\{71901338-412c-1}.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\{11440c3a-312c-0}\{11440c3a-312c-0}.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\{70874456-512c-1}\{70874456-512c-1}.d [L] Win32:AdwareX-gen [Adw] (0)
C:\ProgramData\{E416A6AE-1A5D-E097-2507-146C25E04D3D}\{E416A6AE-1A5D-E097-2507-146C25E04D3D}.tmp [L] Win32:Adposhel-E [Adw] (0)
C:\ProgramData\a7c11770-03f3-0\a7c11770-03f3-0.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\{95C6A0E3-1C10-9147-6801-C41D68E69D4C}\{95C6A0E3-1C10-9147-6801-C41D68E69D4C}.tmp [L] Win32:Adposhel-E [Adw] (0)
C:\Users\Karam\Downloads\Avira Phantom VPN 2.12.8.21345 Setup + Crack.rar|>Avira Phantom VPN 2.12.8.21345 Setup + Crack\Avira Phantom VPN 2.12.8.21345 Setup + Crack\Data Reset\Data Reset.exe [L] Win32:Malware-gen (0)
Infected files: 19
Total files: 703134
Total folders: 46671
Total size: 151.6 GB

*
* Scan stopped: Wednesday, May 22, 2019 1:10:44 AM
* Run-time was 26 minute(s), 27 second(s)
*

« Last Edit: May 22, 2019, 12:20:05 AM by Nodar »

Offline Sass Drake

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Re: What do I do? Please help me! [Internet connection]
« Reply #36 on: May 22, 2019, 12:42:13 AM »
Can you try to factory reset router of yours?

Offline Nodar

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Re: What do I do? Please help me! [Internet connection]
« Reply #37 on: May 22, 2019, 01:17:40 AM »
I reset the router and didn't work too.

What now?
« Last Edit: May 22, 2019, 01:26:16 AM by Nodar »

Offline Nodar

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Re: What do I do? Please help me! [Internet connection]
« Reply #38 on: May 23, 2019, 06:46:39 PM »
Hello? Anyone?
« Last Edit: May 23, 2019, 06:48:15 PM by Nodar »

Offline Pondus

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Re: What do I do? Please help me! [Internet connection]
« Reply #39 on: May 23, 2019, 07:13:06 PM »
Quote
I made Strong Full Virus Scan, with
-High sensitivity
-Scan for potentially unwanted programs (PUBs)
-Follow links during scan.
-Test whole files (Very slow for big files)
-High priority Scan
-Scan all types of archives
-Scan all files (very slow)

If you set High sensitivity back to default, what result to you get then?



Offline Nodar

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Re: What do I do? Please help me! [Internet connection]
« Reply #40 on: May 23, 2019, 08:29:59 PM »
Default is : Medium
====================
Same results (18 issues).

Code: [Select]
* Avast Scan Report
* This file is generated automatically
*
* Scan name: Advanced Scan
* Started on: Thursday, May 23, 2019 8:30:23 PM
* VPS: 190523-2, 05/23/2019
*

C:\Users\Karam\AppData\Roaming\Stockdanstring.tst|>Nettrans.exe [L] Win32:Adware-gen [Adw] (0)
C:\Users\Karam\Downloads\Avira Phantom VPN 2.12.8.21345 Setup + Crack\Avira Phantom VPN 2.12.8.21345 Setup + Crack\Avira Phantom VPN 2.12.8.21345 Setup + Crack\Data Reset\Data Reset.exe [L] Win32:Malware-gen (0)
C:\ProgramData\a7c11770-3c77-0\a7c11770-3c77-0.d [L] Win32:AdwareX-gen [Adw] (0)
C:\Users\Karam\AppData\Roaming\Voyabam.bin|>LogicHandler.exe [L] Win32:InstallCore-IE [PUP] (0)
C:\ProgramData\a7c11770-4de7-1\a7c11770-4de7-1.d [L] Win32:AdwareX-gen [Adw] (0)
C:\ProgramData\{128871a8-412c-1}\{128871a8-412c-1}.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\{366F7B1D-C7EE-32EE-96DA-6DBE963D34EF}\{366F7B1D-C7EE-32EE-96DA-6DBE963D34EF}.tmp [L] Win32:Adposhel-E [Adw] (0)
C:\ProgramData\a7c11770-3b83-1\a7c11770-3b83-1.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\9cadea51-3c75-0\9cadea51-3c75-0.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\9cadea51-4cc1-1\9cadea51-4cc1-1.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\{4bc5400b-712c-0}\{4bc5400b-712c-0}.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\{71901338-412c-1}\{71901338-412c-1}.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\{11440c3a-312c-0}\{11440c3a-312c-0}.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\{70874456-512c-1}\{70874456-512c-1}.d [L] Win32:AdwareX-gen [Adw] (0)
C:\ProgramData\{E416A6AE-1A5D-E097-2507-146C25E04D3D}\{E416A6AE-1A5D-E097-2507-146C25E04D3D}.tmp [L] Win32:Adposhel-E [Adw] (0)
C:\ProgramData\a7c11770-03f3-0\a7c11770-03f3-0.d [L] Win32:Adware-gen [Adw] (0)
C:\ProgramData\{95C6A0E3-1C10-9147-6801-C41D68E69D4C}\{95C6A0E3-1C10-9147-6801-C41D68E69D4C}.tmp [L] Win32:Adposhel-E [Adw] (0)
C:\Users\Karam\Downloads\Avira Phantom VPN 2.12.8.21345 Setup + Crack.rar|>Avira Phantom VPN 2.12.8.21345 Setup + Crack\Avira Phantom VPN 2.12.8.21345 Setup + Crack\Data Reset\Data Reset.exe [L] Win32:Malware-gen (0)
Infected files: 18
Total files: 699434
Total folders: 46686
Total size: 152.1 GB

*
* Scan stopped: Thursday, May 23, 2019 8:57:08 PM
* Run-time was 26 minute(s), 45 second(s)
*


What do I do to fix the problem which is in my first post?
« Last Edit: May 24, 2019, 08:59:58 AM by Nodar »

Offline DavidR

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Re: What do I do? Please help me! [Internet connection]
« Reply #41 on: May 24, 2019, 12:31:20 AM »
Well according to this line in your scan report
C:\Users\Karam\Downloads\Avira Phantom VPN 2.12.8.21345 Setup + Crack\Avira Phantom VPN 2.12.8.21345 Setup + Crack\Avira Phantom VPN 2.12.8.21345 Setup + Crack\Data Reset\Data Reset.exe [L] Win32:Malware-gen (0)

You have downloaded a crack.  These frequently come with other guests, especially if you have tried to install it or even possibly during the download.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Nodar

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Re: What do I do? Please help me! [Internet connection]
« Reply #42 on: May 24, 2019, 04:23:38 AM »
FALSE POSITIVE, I will not send the crack to anyone
I used it and it worked. Then I stopped using it before the problem happens.
« Last Edit: May 24, 2019, 09:01:44 AM by Nodar »

Offline Nodar

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Re: What do I do? Please help me! [Internet connection]
« Reply #43 on: May 24, 2019, 07:07:59 AM »
Here are all the files to analyze Except the crack. Please open the "Read Me" files.

http://www.mediafire.com/file/nzo6rqg5p1f25p1/Suspicious_Files%25282%2529.rar/file

Disable your anti virus so you can download it, or at least the web shield.
------------------------------------------------------------------------------------------------------------------
What do I delete or repair or what do I do?
« Last Edit: May 24, 2019, 09:37:07 AM by Nodar »

Offline Nodar

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Re: What do I do? Please help me! [Internet connection]
« Reply #44 on: May 24, 2019, 08:27:11 AM »
Latest logs from,
Farbar Recovery Scan Tool and MalwareBytes.
Note: I didn't delete what MalwareBytes scanned, I just brought the Report.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
What an anti malware, the scan made my PC freeze for few seconds. Never Mind. at least I got the report.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
184 files are identified as a threat while Avast only detects 19.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Ok Now we have the suspicious files and FRST and MalwareBytes logs
What do I do now?
« Last Edit: May 24, 2019, 08:42:41 AM by Nodar »